The Predictive Index Customer Reviews 2026

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The Predictive Index

Composite Score

7.8 /10

CX Score

8.0 /10

25 Reviews Write a Review

What is The Predictive Index?

The Predictive Index helps businesses and organizations all over the globe overcome workplace challenges through a unique blend of scientific behavioral assessments, groundbreaking software, exceptional management training, and professional consulting from the world's top workplace behavior specialists. The Predictive Index helps companies understand how their people think and work to help employees maximize their productivity.

Company Details

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Awards & Recognition

The Predictive Index won the following awards in the Pre-Employment Testing category

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Service Experience
Contract Negotiation
Conflict Resolution

Latest Award, 2026

2 Top Rated Capabilities

1 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

Service Experience
Conflict Resolution

2025

2 Top Rated Capabilities

1 Top Rated Features

2024

3 Top Rated Capabilities

2 Top Rated Features

2023

3 Top Rated Capabilities

1 Top Rated Features

2022

The Predictive Index Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on The Predictive Index.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

84 Plan to Renew

16
Since last award

72 Satisfaction of Cost Relative to Value

6
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love The Predictive Index?

0% Negative

10% Neutral

90% Positive

Pros

Trustworthy
Respectful
Effective Service
Efficient Service

Feature Ratings

Average 73

Dashboard

Scoring & Results Processing

Candidate Assessment Delivery

Online Cloud Platform

Assessment Test Templates

Test Customization

Mobile

Artificial Intelligence / Machine Learning

3rd Party Integration

Analytics and Reporting

Candidate Matching

Vendor Capability Ratings

Average 77

Business Value Created

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Ease of Customization

Vendor Support

The Predictive Index Reviews

Derek I.

Role: C-Level
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Best in the industry

Likeliness to Recommend

10 /10

What differentiates The Predictive Index from other similar products?

Based on science, was designed for business, hiring, culture, team etc; the rest of the assessments out there are just copies or were never designed (enneagram, myers briggs, etc) for corporate hiring/talent acquisition and retention.

What is your favorite aspect of this product?

Business Strategy + Diagnose(1)+Design (2) +Hire (3) +Inspire (4)= Business Results

What do you dislike most about this product?

Cannot electronically write into the "Interview Guide" - also each candidate has to be moved from each job target to another job target - why not have an option where when a candidate is entered, it extrapolates the candidate across all company open positions and spits out Job Match and Behavioral and Cognitive without having to play job target jenga.

What recommendations would you give to someone considering this product?

Work with a certified partner, if interested in offering this to your company, get trained and empower the company to use it as part of the culture at every level.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Joshua B.

Role: C-Level
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Gamechanger for our organization

Likeliness to Recommend

9 /10

What differentiates The Predictive Index from other similar products?

It succinctly identifies a person's natural wiring along with their potential fit for specific jobs. No tool has more quickly identified an employee's match for their job description.

What is your favorite aspect of this product?

I love the simplicity of this product yet the ability to go much deeper if I want to.

What do you dislike most about this product?

Cost for me as a small company

What recommendations would you give to someone considering this product?

Tremendous tool that will save you time and money in the hiring process as well as give clarity to inter-office relationships.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Role: Operations
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2022

"Easy to use and helpful with hiring!"

Likeliness to Recommend

10 /10

Pros

Efficient Service
Effective Service
Respectful
Acts with Integrity

The Predictive Index

What is The Predictive Index?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

The Predictive Index Ratings

93 Likeliness to Recommend

1 Since last award

84 Plan to Renew

16 Since last award

72 Satisfaction of Cost Relative to Value

6 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love The Predictive Index?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Scoring & Results Processing Automated scoring, normalization, benchmarking, and result calculation of candidate assessments e.g. pass/fail, percentile ranking, job fit indicators etc.

Candidate Assessment Delivery Ability to securely distribute tests and invitations to candidates via links, email, ATS triggers, or portals and manage assessment sessions.

Online Cloud Platform Works as a SaaS solution natively on the cloud.

Assessment Test Templates Utilize pre-built and configurable assessments to test potential candidates on a number of different areas including skills and cultural fit.

Test Customization Customization of tests to the competencies or skills specific to the user's organization.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Artificial Intelligence / Machine Learning Use of AI/ML to identify high performers, good cultural fits, etc.

3rd Party Integration Integrates with 3rd party applications such as ATS, HRIS, or LMS.

Analytics and Reporting Intelligent, configurable reporting allows managers to easily track and manage candidates entering the sourcing funnel to save time, money and effort.

Candidate Matching View applicants that are best-fit to the required skills and experience via AI-driven Candidate Match.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

The Predictive Index Reviews

Derek I.

Best in the industry

Likeliness to Recommend

Pros

Joshua B.

Gamechanger for our organization

Likeliness to Recommend

Pros

"Easy to use and helpful with hiring!"

Likeliness to Recommend

Pros

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Feature Ratings

Dashboard

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Assessment Test Templates

Test Customization

Mobile

Artificial Intelligence / Machine Learning

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Vendor Capability Ratings

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