What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceTeamViewer Remote Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on TeamViewer Remote.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Enables Productivity
- Effective Service
- Respectful
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Discovery
Real User Monitoring
Network Management
Endpoint Backup
Process Automation
Patch Management
Ransomware Recovery and Removal
Support for IoT Devices
Mobile Device Management
Anti Malware Signature Detection
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.9
View TeamViewer Remote in this category (opens in a new tab)
Remote Support
Translation missing: en.product_page.ratings.score 8.9
View TeamViewer Remote in this category (opens in a new tab)
Enterprise Mobile Management
Translation missing: en.product_page.ratings.score 8.1
View TeamViewer Remote in this category (opens in a new tab)
TeamViewer Remote Screenshots
TeamViewer Remote Videos
See what's New in TeamViewer Remote
Digital Transformation in F1: Inside the Mercedes-AMG PETRONAS Factory
image (18)
TeamViewer Remote Reviews
Emma S.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Oct 2025
Reliable and easy-to-use remote access software
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
It stands out for its strong security, easy cross-platform access, and reliable performance, that makes remote work simple and efficient
What is your favorite aspect of this product?
how easy it is to connect and control devices securely from anywhere, it’s fast, reliable, and hassle-free.
What do you dislike most about this product?
the only thing I dislike is that the connection can sometimes lag on slower networks
What recommendations would you give to someone considering this product?
I’d recommend TeamViewer Remote to anyone who needs a secure, reliable, and easy way to access or support devices from anywhere
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
John S.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2025
Standard for Remote Access,
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
Robust Security and Trust Comprehensive and Professional Feature Set Business-Focused Licensing and Support
What is your favorite aspect of this product?
it is unmatched reliability and seamless cross-platform functionality. it is cross-platform support is exceptional.
What do you dislike most about this product?
it is aggressive pricing model and the strict, sometimes erroneous, enforcement of commercial use detection
What recommendations would you give to someone considering this product?
my recommendations would be to start by clearly defining your use case and then carefully evaluate the alternatives before committing to a paid plan.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
TAOFIK O.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2025
Reliable Remote Access with Minimal Fuss
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
secure nd cross-platform tool
What is your favorite aspect of this product?
it is fast, secure, and works across all major platforms with minimal setup.
What do you dislike most about this product?
few advanced configuration features for tailored enterprise
What recommendations would you give to someone considering this product?
Is secure, easy to set up, and works across platforms. Ideal for IT teams needing reliable remote access. Test it before scaling, enable security features, and choose the right license to avoid extra costs. Great for streamlined support and device management
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
