What is SysTools Gmail Backup?
Quickly Backup Gmail Account to Download & Save Data in Most Popular File Formats on Win & Mac OS.
Company Details
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Get AssistanceSysTools Gmail Backup Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SysTools Gmail Backup?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Commodity Features
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Mailbox Backup Restore
Backup Archiving
Compliance
Encryption
Permissions Awareness
Granular Restore
Support for Backup Types
User self service
AI Tech Support
Legal Hold
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
SysTools Gmail Backup Reviews
Nzube I.
- Role: Human Resources
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Feb 2025
It's easy to use and very efficient
Likeliness to Recommend
What differentiates SysTools Gmail Backup from other similar products?
It's functionality and it's friendly customer support
What is your favorite aspect of this product?
The ease of usage and the effective backup
What do you dislike most about this product?
It sometimes fluctuate and its limited flexibility
What recommendations would you give to someone considering this product?
I will definitely recommend Systool backup because is a very good software
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Friendly Negotiation
Raymond O.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Feb 2025
Reliable, lacks cloud sync
Likeliness to Recommend
What differentiates SysTools Gmail Backup from other similar products?
SysTools Gmail Backup stands out from other similar products due to its unique combination of features, affordability, and user-friendly design
What is your favorite aspect of this product?
User-Friendly Interface: Intuitive design simplifies navigation, even for non-technical users. Flexible Export Options: Ideal for migrating data to other email clients or archival purposes. Reliable Performance: Handles large mailboxes efficiently without crashes or slowdowns. Responsive Support: It has daily customer assistance via live chat, phone, and tickets. Users praise prompt resolutions from support teams like Alan Thomas and Rohit Raut .
What do you dislike most about this product?
No Native Cloud Integration: Sys tool gmail Cannot directly save backups to Google Drive or Dropbox, limiting cloud-centric users. Trial Restrictions: 100-email cap may deter users testing larger backups. Mixed Support Experiences: Some users report refund issues or delayed responses, though positive interactions dominate 17. Outdated UI Elements: A few reviewers note the interface feels dated compared to competitors.
What recommendations would you give to someone considering this product?
SysTools Gmail Backup is a robust, cost-effective solution for users prioritizing local backups and format flexibility. Its trial limitations and lack of cloud integration may deter some; the one-time pricing model and responsive support make it ideal for: Small businesses needing to archive critical emails, Individuals transitioning from Gmail to Outlook and IT teams managing incremental backups for multiple accounts
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Inspires Innovation
Cons
- Less Caring
- Under Delivered
Peter I.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Feb 2025
Reliable Gmail backup with incremental save.
Likeliness to Recommend
What differentiates SysTools Gmail Backup from other similar products?
Comprehensive Data Backup: It allows users to back up not only emails but also calendars, contacts, and documents from Gmail accounts, ensuring a complete safeguard of all essential data.
What is your favorite aspect of this product?
One standout aspect of Gmail Backup is its incremental backup feature.
What do you dislike most about this product?
One potential drawback of Gmail Backup is that it lacks cloud storage integration.
What recommendations would you give to someone considering this product?
Enable the incremental backup feature to avoid redundant data storage and speed up the backup process.
Pros
- Fair
- Generous Negotitation
- Over Delivered
- Helps Innovate