Systema Software Customer Reviews 2025 | Insurance Claims Management

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Systema Software

Composite Score

7.5 /10

CX Score

7.5 /10

8 Reviews Write a Review

What is Systema Software?

SIMS Claims™ is a pure browser-based system, and was built by experienced enterprise system architects with direct input from a knowledgeable group of seasoned Insurance professionals. The system provides a complete set of out-of-the-box functionality enabling claims organizations to reduce expenses and increase productivity. SIMS Also provides the flexibility companies need to configure the application to meet their unique business needs.

Company Details

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Systema Software Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Systema Software?

0% Negative

5% Neutral

95% Positive

Pros

Reliable
Enables Productivity
Effective Service
Helps Innovate

Feature Ratings

Average 88

Audit Management

Document Management

Workflow Management

Policy Management

Analytics and Reporting

Case Management

Collaboration

Risk and Fraud Assessment

Compliance Management

Adjudication Process

Claims Management

Vendor Capability Ratings

Average 83

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Business Value Created

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Systema Software Reviews

Ronald H.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

Authentic Insurance Claim Tool

Likeliness to Recommend

9 /10

What differentiates Systema Software from other similar products?

Systema Software evaluates all the risks that businesses face, and it assists in the process of making a claim in case accidents occur.

What is your favorite aspect of this product?

Systema Software provides the appropriate amount that a company needs to claim and the procedures to support the claim are well outlined.

What do you dislike most about this product?

Systema Software is a distinguished insurance claim controlling program, and it provides extra services for business users.

What recommendations would you give to someone considering this product?

Systema Software is competent and assertive in managing all the insurance claim processes for business clarity.

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Latest Research

Systema Software

What is Systema Software?

Company Details

Need Assistance?

Systema Software Ratings

86 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Systema Software?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Audit Management Includes data security, audit reports, and revision control.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Policy Management Solution centralizes policies, standards, and procedures mapped to regulations or best-practices (PCI-DSS, ISO/IEC, HIPAA, etc.) with built-in templates.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Case Management The solution provides the ability to create, manage, annotate, route and close service (or other cases). Claims resolution tracking.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Risk and Fraud Assessment Includes the ability to document, mitigate, and respond to project risk conditions across the portfolio and detect instances of potential fraudulent claims.

Compliance Management Includes compliance controls, compliance rules engine, and compliance monitoring.

Adjudication Process Includes reporting, argumentation, and legal reasoning.

Claims Management Includes claims processing, eligibility verification, paper claims mailing, claims denials management, and electronic claims submission.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Systema Software Reviews

Ronald H.

Authentic Insurance Claim Tool

Likeliness to Recommend

Pros

Title

Feature Ratings

Audit Management

Document Management

Workflow Management

Policy Management

Analytics and Reporting

Case Management

Collaboration

Risk and Fraud Assessment

Compliance Management

Adjudication Process

Claims Management

Vendor Capability Ratings

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Business Value Created

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features