What is Sprout Social?
People increasingly turn to social media to engage with your business. Sprout Social gives you the most powerful tools available to personally connect with customers, solve issues and create brand advocates. Sprout Social is a powerful solution for social media management. This all-in-one social media management platform unlocks the full potential of social to transform not just your marketing strategy—but every area of your organization.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sprout Social?
Pros
- Respectful
- Enables Productivity
- Performance Enhancing
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Response Management
Social Media Channel Integration Outbound
Social Moderation and Workflow Management
Campaign Execution
Dashboards and Visualization
Social Post Archival
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
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Sprout Social Reviews
Anthony H.
- Role: Industry Specific Role
- Industry: Electronics
- Involvement: End User of Application
Submitted Feb 2022
It helps you to compete with your competitors
Likeliness to Recommend
What differentiates Sprout Social from other similar products?
The social media management and optimization platform for business. It helps you optimizing your accounts. It has features for story in a snap. It builds customer content. Provides best search engines and links. It has well organized interface with dashboard which provides you easy access to different features. It provides you create reports, discoveries, publishing your posts, feedbacks, creating tasks and messages. It helps you easy way of finding contents. It helps you scheduling your social media posts.
What is your favorite aspect of this product?
Sprout social is a platform to manage all the social media accounts for business and also provides us best optimization for our brands and business. It provides our business single hubs to get us access to publishing our products and post to social media sites. It provides you best analyzing for your all social media accounts and keep you engage to your all social media profiles. It helps you know about industry trending. It tells you about what people require these days. You can set your business and brands according to it. Simply it helps you in business intelligence. It also provides you competitive analyzing for your brand. It helps you b
What do you dislike most about this product?
If you need YouTube or apps like Pinterest you must need another platform because it does not offer you these two apps integration. Cannot give you access directly to the internet. You cannot give access of different account to single person in sprout social. It reports for your issue but not so good. Sometimes problems are not solved properly.
What recommendations would you give to someone considering this product?
It helps you scheduling your social media posts. One of the best use of this platform, it provides you option to set specific time for your posts and days whenever you want it to be posted it will be posted on time.
Pros
- Respectful
- Continually Improving Product
- Reliable
- Enables Productivity
Luke H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
The ultimate SMM tool
Likeliness to Recommend
What differentiates Sprout Social from other similar products?
Everything you'll ever need all in one amazing package. The best.
What is your favorite aspect of this product?
The way it allows me to do my job with ease and even improves my efficiency and creativity.
What do you dislike most about this product?
Could be expensive for smaller organisations.
What recommendations would you give to someone considering this product?
If it sounds like a fit for you then I would definitely recommend trying it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Ankita G.
- Role: Finance
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2021
Control of social networks in a professional way
Likeliness to Recommend
What differentiates Sprout Social from other similar products?
It has up to five profiles in social networks that can be managed as well as its monitoring system to locations and user profiles, which helps to maintain more direct contact with users, which even helps to plan campaigns or know in which direction The processes within the organization must be addressed, it is simple and there are several plans depending on the income
What is your favorite aspect of this product?
What most catches my attention and I like is that its versions for iOS AND ANDROID are quite efficient as if they were done from the desktop, which guarantees that it is not necessary to be in front of the computer for the functions to appear, it is also ideal for teams that work remotely, facilitating collaboration and communication during each creative process and user recruitment
What do you dislike most about this product?
The plans are somewhat expensive, but it is a good tool
What recommendations would you give to someone considering this product?
My recommendation is that you request a demo before acquiring the service, it is quite fast and also will allow you to know which monthly plan suits your professional requirements, there are for all requirements and at prices according to your functions
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Effective Service
