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Siteimprove

Siteimprove

Composite Score
7.4 /10
CX Score
7.7 /10
Category
Siteimprove
7.4 /10

What is Siteimprove?

Meet Siteimprove is a performance platform designed to give every member of your team what they need to optimize reach, reputation, revenue, and returns — all from one place. Siteimprove is a SaaS solution that helps organizations achieve their digital potential by empowering teams with actionable insights to deliver a superior website experience and drive growth.

Company Details


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Siteimprove Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

87 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Siteimprove?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Automatic Evaluation Tool

91

Color & Display Tracker

88

Reporting and Analytics

87

Content Tracker

87

Navigation Tracker

86

Maintenance

85

Multiple Language Support

80

Compliance Audits and Certification

79

Compliance

75

Multiple Endpoint Support

75

Accessibility Profiles

75

Vendor Capability Ratings

Average 82

Ease of Implementation

90

Business Value Created

90

Ease of IT Administration

87

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

83

Quality of Features

83

Breadth of Features

83

Vendor Support

83

Ease of Customization

80

Usability and Intuitiveness

77

Ease of Data Integration

68

Siteimprove Reviews

David N.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Great value

Likeliness to Recommend

9 /10

What differentiates Siteimprove from other similar products?

It's pricing is competitive for all of the features it provides. The UI is great for if you wnat to deep dive into something very specific or if you want to know what is the best value for pursuing an SEO or assessibility improvement.

What is your favorite aspect of this product?

Whether it's text on a web page or html code, I love how well Siteimprove an scan for that and find every instance for cases when that needs to be removed or replaced for example/

What do you dislike most about this product?

Never could get the integration between Adobe Analytics and Siteimprove to work. The Siteimprove documentation was for an older version of Adobe Analytics.

What recommendations would you give to someone considering this product?

With all of the functionality that exists, there is little risk in this product not providing more value than you would be paying. Absoutely worth trying.

Pros

  • Trustworthy
  • Unique Features
  • Acts with Integrity
  • Helps Innovate

Adriana J.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Improve your customers' online experience

Likeliness to Recommend

9 /10

What differentiates Siteimprove from other similar products?

Siteimprove's superior tracking and analytics tools have allowed us to maximize the potential of our websites and deliver a better customer experience, both of which have helped to grow our business.

What is your favorite aspect of this product?

In terms of web analytics and making decisions based on real data about user behavior and traffic to our websites, Siteimprove has been a tremendous boon to the organization. It allows us to continually improve by identifying weaknesses. It works perfectly every time, has a clean and intuitive interface, and is generally great.

What do you dislike most about this product?

The only thing that slightly detracts from this otherwise great product is the accessibility rating feature, which could use some improvement.

What recommendations would you give to someone considering this product?

You will have no problem implementing and using the program, and the design is top notch. So far everything has gone smoothly and I have no hesitation in recommending it.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Efficient Service

Sienna W.

  • Role: Information Technology
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

Perfect for Greatness

Likeliness to Recommend

9 /10

What differentiates Siteimprove from other similar products?

The coordination with other platforms makes the tool outstanding We have managed to create a rational communication system

What is your favorite aspect of this product?

The speed in supporting all the deployments The coordination with the vendor and the system developer makes the app reputatable

What do you dislike most about this product?

The proficiency of this application creates creates a satisfying environment

What recommendations would you give to someone considering this product?

The optimal solution that you must consider

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Altruistic
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