What is ShareFile?
Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ShareFile?
Pros
- Reliable
- Performance Enhancing
- Saves Time
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
High Performance
Encryption Decryption
Authentication
Data Fidelity
Transport Security
Large File Support
LDAP Support
Session Monitoring
Cloud/On-Prem/Hybrid Deployment
Quota Bandwidth Control
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Vendor Support
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
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ShareFile Reviews
Colwill G.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Aug 2025
Keeping Client Work Secure Without Slowing Access
Likeliness to Recommend
What differentiates ShareFile from other similar products?
we handle large client assets — ad creatives, video files, campaign reports — and need both secure sharing and simple client access. It is more tailored for external collaboration than generic storage
What is your favorite aspect of this product?
Its secure client portals are an absolute beast in the sense that they give clients easy access to campaign deliverables without forcing them into our internal systems. The ability to track downloads has also been useful in confirming client receipt of sensitive files
What do you dislike most about this product?
The sync client feels dated compared to newer tools, and the mobile experience could be smoother for external partners. Also, version control across multiple uploads sometimes leads to confusion if clients re-upload into the portal.
What recommendations would you give to someone considering this product?
Position ShareFile as your client-facing delivery tool, not your main internal storage. Train clients on how to use the portals early in onboarding to avoid repeated support requests. And pair it with your internal collaboration system so teams aren’t duplicating file handling.
Pros
- Enables Productivity
- Inspires Innovation
- Transparent
- Friendly Negotiation
Spencer B.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Jun 2025
Sharefile is what it says it does self made
Likeliness to Recommend
What differentiates ShareFile from other similar products?
I am a fan of their portal online and how easy integrations with M365 products and G-Suite/Google Workspace were to do
What is your favorite aspect of this product?
The ease of transferring files to M365/ Googel Workspace
What do you dislike most about this product?
Connection to app resets itself and have to sign back into the product
What recommendations would you give to someone considering this product?
File sharing can be done a bunch of different ways on a bunch of different programs but this program is one of the better ones out there for sure!
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Tshidi N.
- Role: Consultant
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Feb 2025
Fantastic product with secure file sharing
Likeliness to Recommend
What differentiates ShareFile from other similar products?
Advanced collaborative tools, Citrix integration, security and compliance, and customer branding
What is your favorite aspect of this product?
The ability to communicate sensitive material securely and collaborate with tools like Dropbox and Google Drive.
What do you dislike most about this product?
It is difficult to upload large files making the experience lower than expected structure can be on the higher side.
What recommendations would you give to someone considering this product?
Even though the cost is high for small enterprises, it is simple to use and delivers an excellent result
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
