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Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.9 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

2% Negative
4% Neutral
94% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Reliable

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

87

Rank Tracking

85

On-Page Tracker/Optimization

84

Auditing

84

Content Optimization

83

Backlink Tools

83

Analytics and Reporting

83

Local SEO

82

Alerts

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

80

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Availability and Quality of Training

79

Ease of Customization

77

Vendor Support

77

Semrush Reviews

Nero R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2025

Powerful SEO And Marketing Tool For Businesses

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

It has comprehensive SEO tools and covers keyword research, site audits and competitor analysis

What is your favorite aspect of this product?

Semrush has the largest keyword database and offers millions of keyword ideas with search volume and difficulty scores

What do you dislike most about this product?

It doesn't always provide 100% accurate keyword data and some volumes can be misleading

What recommendations would you give to someone considering this product?

Combine SEMrush with Google Analytics for more precise reporting

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Holly K.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

It's very helpful and intuitive

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

It's easy to use and provides keyword intent

What is your favorite aspect of this product?

The breadth of features

What do you dislike most about this product?

I wish there were more AI data

What recommendations would you give to someone considering this product?

To take the free trainings

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Rachit S.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Powerful SEO suite with smart automation

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Semrush stands out with its all-in-one toolkit, combining deep keyword research, competitor analysis, and content optimization in one platform—plus its massive, regularly updated **domain and backlink database gives it an edge in accuracy and scope.

What is your favorite aspect of this product?

The competitive analysis is my favorite—being able to dissect rival strategies, traffic sources, and keyword gaps in one place is a game-changer for planning smarter campaigns.

What do you dislike most about this product?

The UI can feel cluttered at times, and some tools have a steep learning curve—plus, core features like historical data or advanced reports are locked behind higher-tier plans.

What recommendations would you give to someone considering this product?

Start with a clear goal—SEO, PPC, or content—and focus on just those tools first to avoid overwhelm. Also, use the free trial to explore value before committing to a higher-tier plan.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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