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Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.9 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

2% Negative
4% Neutral
94% Positive

Pros

  • Performance Enhancing
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

87

Rank Tracking

85

On-Page Tracker/Optimization

84

Auditing

84

Content Optimization

83

Analytics and Reporting

83

Backlink Tools

83

Local SEO

82

Alerts

79

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

84

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

80

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

77

Semrush Reviews

Manoj K.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

One of the Best Keyword Research & Compt Analysis

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

1) Competition Analysis is better than others 2) Keyword Analysis takes lesser time

What is your favorite aspect of this product?

Competition Analysis & Easy Keyword Research

What do you dislike most about this product?

It's Pricey! Google Analytics is offering almost all this and more for free

What recommendations would you give to someone considering this product?

1) It's one of the best software's in the category. But wait...Many other competing players are offering this for free or at minimal price too...So do a cost benefit analysis before buying. 2) Being a Marketing software, whatever you read, watch or listen online...A lot of that is marketed stuff, as they are good at it. So, evaluate before you accept the information available online 3) If money is not a constraint. Don't wait. Go ahead, software is good, you'll not regret your choice.

Pros

  • Enables Productivity
  • Saves Time
  • Client Friendly Policies
  • Altruistic

Pradhuman S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2025

Ultimate growth engine for digital marketers

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

Semrush stands out for showing exactly what your rivals are ranking for, spending on ads, and how they attract traffic that helps us plan smarter moves.

What is your favorite aspect of this product?

I like it all from tracking keywords to checking backlinks and even spying on competitors. I do not have to juggle multiple tools.

What do you dislike most about this product?

Customer support response times could be faster during peak hours.

What recommendations would you give to someone considering this product?

I advise you to start with the free trial and explore slowly. There is a lot packed into Semrush, so take time to understand each tool instead of trying to learn everything at once.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anjali A.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Best SEO Tool for Digital Marketing Success

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

Semrush tool stands out because it’s not just an SEO tool but a complete digital marketing pack. Unlike other platforms that focus only on keywords or backlink this tool gives you everything in one place from SEO, content, social media, competitor analysis and even ads. It saves lot of time and also offers deeper insights which helps you see the bigger picture of your online growth.

What is your favorite aspect of this product?

My favorite aspect of Semrush is that instead of juggling different platforms for SEO, keyword research, competitor analysis, backlink tracking, and even social media insights, we can enjoy everything all together in one dashboard. The keyword research tool is extremely powerful and it not only helps me find new opportunities but also shows difficulty scores, trends and competitor rankings. I also love the competitor analysis feature because it gives me a clear picture of what strategies others in my niche are using which helps me stay ahead.

What do you dislike most about this product?

The main drawback of Semrush is its pricing. While the features are excellent, the plans can feel expensive for freelancers, startups, or small businesses with limited budgets. Some tools, like the social media toolkit or advanced reporting, are also locked behind higher-tier plans which means you don’t get full value unless you upgrade.

What recommendations would you give to someone considering this product?

I’d recommend Semrush to anyone who wants an all in one digital marketing tool, but you've to clear your goals first. Like if you’re mainly focused on SEO then might be you’ll love its keyword research, competitor insights and site audit features. Take time to explore the dashboard. Also consider your budget as this tool is an investment so best suited for those who are serious about growing their online presence.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

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