What is Salesforce Platform?
The demand for apps has quickly outstripped the development capacity of many IT departments. Salesforce Platform is the fastest way to build and deploy apps for customers, employees, and partners. By streamlining the app-building process — including giving you the basic building blocks so you never have to start from scratch — Salesforce Platform gives you the agility to tackle your app backlog and take the lead in the app revolution.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
99 Plan to Renew
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Platform?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Application Security
Collaboration
Cloud Deployment
Application Inventory and Dashboard
Audit Trail
Role-Based Access Management
Vendor Community and Marketplace
Import and Export Capabilities
End to End Lifecycle Management
Data and Entity Mapping
Cross-Platform Deployment
Vendor Capability Ratings
Business Value Created
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Quality of Features
Vendor Support
Ease of Data Integration
Ease of Implementation
Salesforce Platform Reviews
Robert D.
- Role: Information Technology
- Industry: Chemicals
- Involvement: IT Leader or Manager
Submitted Nov 2023
Low cost Salesforce functionality, fully customise
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
IT gives you a lot of the standard functionality of Salesfoce (bar the sales objects) at a fraction of the price of a full licence. You can still create custom apps and deploy them to platform licences and get great functionality
What is your favorite aspect of this product?
you can create and add any custom apps or objects/fields that you can think of. Unlimited functionality for the one low price.
What do you dislike most about this product?
I understand that they have to remove some functionality to keep the licecne price lower but it would make sense to have the affected objects as read only. so they can still be viewed but not worked with.
What recommendations would you give to someone considering this product?
Ease into it. Start with it as a highly functional contact manager type application where oyu can store accounts, contact and associated correspondance, once the team has gotten uses to that being adding new apps and objects to close functionality gaps.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jayasankar P.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Top CRM in the world
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
easy to use, verity of product, ease of customization
What is your favorite aspect of this product?
case management and service cloud
What do you dislike most about this product?
cost and pricing
What recommendations would you give to someone considering this product?
nothing new
Pros
- Client Friendly Policies
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
Fabian H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2023
Great platform for no-, low - and pro code
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
Embedding in the global Salesforce Ecosystem
What is your favorite aspect of this product?
Ease of use and intuitive usability
What do you dislike most about this product?
Price per user, license model sometimes not corresponding our needs
What recommendations would you give to someone considering this product?
Use the trial to find out if it‘s right for your organization
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
