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Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
100 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Industries?
Pros
- Continually Improving Product
- Efficient Service
- Inspires Innovation
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Workflow Management
Risk and Fraud Assessment
Content Management
Policy Management
Analytics and Reporting
Dashboard
Legal Matter Management
Document Management
Compliance Management
Communication Management
Policy Administration
Vendor Capability Ratings
Ease of Implementation
Availability and Quality of Training
Usability and Intuitiveness
Quality of Features
Ease of Customization
Breadth of Features
Business Value Created
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
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Salesforce Industries Reviews
Seren V.
- Role: Operations
- Industry: Insurance
- Involvement: End User of Application
Submitted Oct 2024
The Executive Policy Solution
Likeliness to Recommend
What differentiates Salesforce Industries from other similar products?
The setting of insurance policies is we handled
What is your favorite aspect of this product?
The progressive nature for policies development is something consistently enhanced
What do you dislike most about this product?
The aggressive approach for insurance policy management is well incorporated
What recommendations would you give to someone considering this product?
We perform grate management in matters insurance
Pros
- Trustworthy
- Inspires Innovation
- Saves Time
- Friendly Negotiation
Aditya K.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Oct 2024
Transition to Vlocity Insurance
Likeliness to Recommend
What differentiates Salesforce Industries from other similar products?
1-Industry-Specific solution 2-seamless salesforce Integration 3-Low -code /No code platform 4-data-Driven insights 5-Configurablity and flexibility 7-Enhanced customer Experience 8-regular compliance
What is your favorite aspect of this product?
One of my favorite aspects of Vlocity Insurance is its deep integration with Salesforce. This integration allows companies to not only manage their insurance operations effectively but also leverage the full power of Salesforce's CRM and customer data management tools. This creates a seamless experience where insurers can have a 360-degree view of their customers, improve customer engagement, and automate many processes, all within one platform. The flexibility and scalability of the system make it a great fit for evolving business needs.
What do you dislike most about this product?
One of the common criticisms of Vlocity Insurance is its complexity and learning curve. While the platform offers robust features and customization options, new users may find it challenging to navigate and fully utilize its capabilities without significant training. Additionally, organizations might face difficulties in the initial implementation phase, especially if they do not have prior experience with Salesforce or similar platforms. This can lead to longer onboarding times and potential disruptions in workflow during the transition period.
What recommendations would you give to someone considering this product?
One of the common criticisms of Vlocity Insurance is its complexity and learning curve. While the platform offers robust features and customization options, new users may find it challenging to navigate and fully utilize its capabilities without significant training. Additionally, organizations might face difficulties in the initial implementation phase, especially if they do not have prior experience with Salesforce or similar platforms. This can lead to longer onboarding times and potential disruptions in workflow during the transition period.
Pros
- Inspires Innovation
- Caring
- Altruistic
- Over Delivered
Sarwat F.
- Role: Student Academic
- Industry: Insurance
- Involvement: End User of Application
Submitted Sep 2024
Effective solution!
Likeliness to Recommend
What differentiates Salesforce Industries from other similar products?
The implementation is faster and does not have much customisation needs.
What is your favorite aspect of this product?
As insurer it gives a deep dive into customer behaviour and enhance insurance business.
What do you dislike most about this product?
The license fees and cost of implementation are high which could be a barrier for small insurers.
What recommendations would you give to someone considering this product?
Please do invest in the training program for this software so that users get well versed with the software.
Pros
- Generous Negotitation
- Helps Innovate
- Continually Improving Product
- Reliable