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RoboForm Password Manager

Composite Score
8.4 /10
CX Score
8.3 /10
Category
RoboForm Password Manager
8.4 /10

What is RoboForm Password Manager?

Roboform is a multi-platform secure password manager solution. RoboForm securely stores all of your passwords and logs you in with a single click (or tap) which saves time entering personal and billing information with AutoFill for long web forms.

Company Details


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RoboForm Password Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RoboForm Password Manager?

0% Negative
16% Neutral
84% Positive

Pros

  • Respectful
  • Security Protects
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Password Generator

88

Access From Multiple Devices

86

Credential Management

84

Autosave and Autofill

84

Encryption and Decryption

83

Vault for Each User

83

Policy Engine and Enforcements

83

Work and Personal

83

End User Self Serve

82

Multi-Factor Authentication (MFA)

81

Single Sign-On (SSO)

80

Vendor Capability Ratings

Average 78

Ease of Implementation

82

Business Value Created

81

Ease of Data Integration

80

Quality of Features

79

Ease of IT Administration

78

Breadth of Features

78

Usability and Intuitiveness

78

Vendor Support

77

Ease of Customization

75

Availability and Quality of Training

70

Product Strategy and Rate of Improvement

69

RoboForm Password Manager Reviews

Daxter G.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2025

Secure and reliable backed by quality support.

Likeliness to Recommend

9 /10

What differentiates RoboForm Password Manager from other similar products?

Reliability and security with a standard set of features.

What is your favorite aspect of this product?

Mobile devise sync and password generator using passphrases.

What do you dislike most about this product?

No mechanism for administrator to securely reset a mastor password or recover user data when user password has been forgotten.

What recommendations would you give to someone considering this product?

If using team version start with setting up AD or M365 sync.

Pros

  • Reliable
  • Enables Productivity
  • Includes Product Enhancements
  • Performance Enhancing

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Commodity Features

Chris P.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2025

Long-Time Business Owner and RoboForm User

Likeliness to Recommend

7 /10

What differentiates RoboForm Password Manager from other similar products?

It was an early adopter. It can sync across different devices.

What is your favorite aspect of this product?

Syncing amongst devices and team implementation

What do you dislike most about this product?

The product has not kept pace with innovation. Sometimes it appears clunky. Having to input the password at every login is time waster. Also know the browser extension is not working very often.

What recommendations would you give to someone considering this product?

Focus on innovation and driving the cost down. Free or cheaper products are available for similar use.

Pros

  • Security Protects
  • Enables Productivity
  • Effective Service
  • Reliable

Cons

  • Slower Product Innovation
  • Leverages Incumbent Status
  • Inhibits Innovation

Abbey J.

  • Role: Operations
  • Industry: Insurance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2025

Love Roboform's user-friendly features -- not bugs

Likeliness to Recommend

9 /10

What differentiates RoboForm Password Manager from other similar products?

I like that Roboform automatically stores data for backup and keeps notes about login changes, such as what the previous password was.

What is your favorite aspect of this product?

The user-friendly features and the easy navigation, as well as the security center.

What do you dislike most about this product?

Occasionally has bugs that keep me from logging in, which can delay my work -- this is not often. I wish it were slightly better at not saving changed passwords as new passwords.

What recommendations would you give to someone considering this product?

I like Roboform. I would recommend giving a training to new employees regarding it, as many people struggle initially with it, but it's overall easy to understand.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular RoboForm Password Manager Comparisons

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