Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
RoboForm Password Manager Logo
RoboForm Password Manager Logo
Siber Systems

RoboForm Password Manager

Composite Score
8.4 /10
CX Score
8.3 /10
Category
RoboForm Password Manager
8.4 /10

What is RoboForm Password Manager?

Roboform is a multi-platform secure password manager solution. RoboForm securely stores all of your passwords and logs you in with a single click (or tap) which saves time entering personal and billing information with AutoFill for long web forms.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

RoboForm Password Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

79 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RoboForm Password Manager?

0% Negative
16% Neutral
84% Positive

Pros

  • Respectful
  • Security Protects
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Password Generator

88

Access From Multiple Devices

86

Credential Management

84

Autosave and Autofill

84

Encryption and Decryption

83

Vault for Each User

83

Policy Engine and Enforcements

83

Work and Personal

83

End User Self Serve

82

Multi-Factor Authentication (MFA)

81

Single Sign-On (SSO)

80

Vendor Capability Ratings

Average 78

Ease of Implementation

82

Business Value Created

81

Ease of Data Integration

80

Quality of Features

79

Ease of IT Administration

78

Breadth of Features

78

Usability and Intuitiveness

78

Vendor Support

77

Ease of Customization

75

Availability and Quality of Training

70

Product Strategy and Rate of Improvement

69

RoboForm Password Manager Reviews

Vladimir P.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Good & secure platform overall, mobile and desktop

Likeliness to Recommend

9 /10

What differentiates RoboForm Password Manager from other similar products?

Form filling is quite precise comparing to other solutions like BitWarden where it does not always work very well.

What is your favorite aspect of this product?

The implementation was quite straightforward with easy passwords import. I did not have to contact customer support much but when I did, the response was quick and helpful. RoboForm is used in our business on a daily basis. It has all necessary features including 2FA. We haven't integrated RoboForm with anything yet so can't comment on their API.

What do you dislike most about this product?

RoboForm autofill does not work on some sites but comparing to other solutions it works on most. Separate link for admin panel is not very convenient and admin panel interface could be better.

What recommendations would you give to someone considering this product?

Good and recommended product overall. Worth negotiating the price though to get the best value.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Generous Negotitation
  • Role: Finance
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2025

Couldn't survive without it

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Tiffany H.

  • Role: Operations
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Excellent Credential management for small business

Likeliness to Recommend

9 /10

What differentiates RoboForm Password Manager from other similar products?

We initially compared Roboform and Bitwarden. Upon trials, we immediately had issues with Bitwarden on an enterprise level and the support assistance was lacking. Roboform immediately met our needs and attention to issues were dealt with after onboarding in an effective and timely fashion.

What is your favorite aspect of this product?

It's easy for all of our employees to engage and understand, even the less tech-savvy "get it."

What do you dislike most about this product?

I wish "cloned" passwords adjusted across the platform for each shared group/user when edited.

What recommendations would you give to someone considering this product?

As for any product, use the trial option! It will really help you get a feel for the product and decide what's right for you.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Most Popular RoboForm Password Manager Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171