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RoboForm Password Manager Logo
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RoboForm Password Manager

Composite Score
8.4 /10
CX Score
8.3 /10
Category
RoboForm Password Manager
8.4 /10

What is RoboForm Password Manager?

Roboform is a multi-platform secure password manager solution. RoboForm securely stores all of your passwords and logs you in with a single click (or tap) which saves time entering personal and billing information with AutoFill for long web forms.

Company Details


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RoboForm Password Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RoboForm Password Manager?

0% Negative
16% Neutral
84% Positive

Pros

  • Respectful
  • Security Protects
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Password Generator

88

Access From Multiple Devices

86

Credential Management

84

Autosave and Autofill

84

Encryption and Decryption

83

Vault for Each User

83

Policy Engine and Enforcements

83

Work and Personal

83

End User Self Serve

82

Multi-Factor Authentication (MFA)

81

Single Sign-On (SSO)

80

Vendor Capability Ratings

Average 78

Ease of Implementation

82

Business Value Created

81

Ease of Data Integration

80

Quality of Features

79

Ease of IT Administration

78

Breadth of Features

78

Usability and Intuitiveness

78

Vendor Support

77

Ease of Customization

75

Availability and Quality of Training

70

Product Strategy and Rate of Improvement

69

RoboForm Password Manager Reviews

Abdur R.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2025

Best password manager

Likeliness to Recommend

10 /10

What differentiates RoboForm Password Manager from other similar products?

Affordability

What is your favorite aspect of this product?

The ease of use

What do you dislike most about this product?

The UI can be a bit old fashioned

What recommendations would you give to someone considering this product?

Take time to set this solution up properly to give you the most value.

Pros

  • Continually Improving Product
  • Reliable
  • Inspires Innovation
  • Caring

Andrew K.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2025

It's good. Are there better?

Likeliness to Recommend

8 /10

What differentiates RoboForm Password Manager from other similar products?

The name - Roboform meant something, but the lack of intuitive use for users and IT admin alike has made me question if there are alternative products out there that would better meet our needs. The renewal process/negotiations didn't happen - even as a non-profit. It's a take what we give you or cya.

What is your favorite aspect of this product?

When it is used by users it can be helpful.

What do you dislike most about this product?

The cost is high, seems to lack Individual with Teams capabilities. Not intuitive to users

What recommendations would you give to someone considering this product?

Try it with several different levels of tech savvy people. See what their pain points are.

Pros

  • Trustworthy
  • Effective Service
  • Saves Time
  • Client Friendly Policies

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Vendor's Interest First

April A.

  • Role: C-Level
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2025

Easy and Safe to Use

Likeliness to Recommend

10 /10

What differentiates RoboForm Password Manager from other similar products?

Ease of use

What is your favorite aspect of this product?

Ease of use and is available on all platforms

What do you dislike most about this product?

Doesn’t have ability to save a changed password from mobile

What recommendations would you give to someone considering this product?

Ability to save change of password with mobile

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular RoboForm Password Manager Comparisons

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