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RoboForm Password Manager

Composite Score

8.4 /10

CX Score

8.3 /10

70 Reviews Write a Review

What is RoboForm Password Manager?

Roboform is a multi-platform secure password manager solution. RoboForm securely stores all of your passwords and logs you in with a single click (or tap) which saves time entering personal and billing information with AutoFill for long web forms.

Company Details

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RoboForm Password Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RoboForm Password Manager?

0% Negative

16% Neutral

84% Positive

Pros

Respectful
Security Protects
Reliable
Trustworthy

Feature Ratings

Average 83

Password Generator

Access From Multiple Devices

Credential Management

Autosave and Autofill

Encryption and Decryption

Vault for Each User

Policy Engine and Enforcements

Work and Personal

End User Self Serve

Multi-Factor Authentication (MFA)

Single Sign-On (SSO)

Vendor Capability Ratings

Average 78

Ease of Implementation

Business Value Created

Ease of Data Integration

Quality of Features

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Vendor Support

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

RoboForm Password Manager Reviews

Tiffany N.

Role: C-Level
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2025

Cost Effective

Likeliness to Recommend

6 /10

What differentiates RoboForm Password Manager from other similar products?

The price differentiates it from competitors.

What is your favorite aspect of this product?

The price.

What do you dislike most about this product?

The lack of multifaceted admin features. I need to allow some people to add new users but not make them full fledged admin. I'd also like to allow users to add people to existing groups.

What recommendations would you give to someone considering this product?

Consider if basic feature set is acceptable.

Pros

Continually Improving Product
Reliable
Trustworthy
Effective Service

Cons

Commodity Features
Inhibits Innovation
Less Inspiring

Role: Public Sector
Industry: Government
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Aug 2025

Easy to implement, does what I need it to do,

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Aug 2025

Favorite password management solution!

Likeliness to Recommend

8 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Effective Service

Latest Research

RoboForm Password Manager

What is RoboForm Password Manager?

Company Details

Need Assistance?

RoboForm Password Manager Ratings

91 Likeliness to Recommend

99 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love RoboForm Password Manager?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Password Generator Software includes the ability for users to generate strong passwords.

Access From Multiple Devices Software can be accessed from multiple devices. Ideally this access will be possible regardless of the operating system used.

Credential Management Software provides credential management and retrieval functionality.

Autosave and Autofill Allows for passwords to be autosaved and autofilled when accessing resources again.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Vault for Each User Each user has access to their own password vault.

Policy Engine and Enforcements Includes standard and/or customizable security policies, and the ability to enforce policies.

Work and Personal Offers the ability for users to leverage some or all software features for personal use.

End User Self Serve Intuitive portal designed for end users to create incident tickets, request services, and access status and FAQs.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

RoboForm Password Manager Reviews

Tiffany N.

Cost Effective

Likeliness to Recommend

Pros

Cons

Easy to implement, does what I need it to do,

Likeliness to Recommend

Pros

Favorite password management solution!

Likeliness to Recommend

Pros

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Title

Feature Ratings

Password Generator

Access From Multiple Devices

Credential Management

Autosave and Autofill

Encryption and Decryption

Vault for Each User

Policy Engine and Enforcements

Work and Personal

End User Self Serve

Multi-Factor Authentication (MFA)

Single Sign-On (SSO)

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Quality of Features

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Vendor Support

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement