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Responsive

Responsive

Composite Score
7.5 /10
CX Score
7.5 /10
Category
Responsive
7.5 /10

What is Responsive?

Responsive (formerly RFPIO) is a cloud-based response management platform and an AI-enabled solution to share knowledge, collaborate, and digitally transform their response processes. Through robust and bi-directional integrations, with an open API, teams can connect their people and improve content quality and accessibility — enabling collaboration without boundaries.

Company Details


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Awards & Recognition

Responsive won the following awards in the Proposal Management category

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Responsive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Responsive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Responsive?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Generous Negotitation
  • Transparent

Feature Ratings

Average 87

Templates

91

Notifications

90

Content Residency

90

E-Signature

89

Project Management Workflow

89

Share & Track

89

Tasks and Workflow Management

88

Integrations

87

Proposals and SOWs

87

Dashboard and Analytics

85

Redlining

85

Vendor Capability Ratings

Average 85

Ease of Implementation

91

Availability and Quality of Training

90

Ease of Data Integration

89

Ease of IT Administration

88

Breadth of Features

86

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

85

Quality of Features

83

Vendor Support

83

Ease of Customization

81

Business Value Created

78

Responsive Reviews

Inata F.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2026

Great with Structured Healthcare Grants

Likeliness to Recommend

10 /10

What differentiates Responsive from other similar products?

The centralized answer library that has all approved answers allowing quick retrieval of the approved responses and this improves consistency and speed Has a strong collaboration and integration capabilities improving coordination across healthcare departments and reducing delays in completing proposals

What is your favorite aspect of this product?

It reduces errors and improves consistency due to availability of a centralized library with correct policy language and standardized terminology Allows small teams to handle large workloads since it allows such teams to maintain quality under pressure, increase output without the need for more staff and lastly, small teams can manage multiple proposal at once

What do you dislike most about this product?

It is less effective for narrative heavy grants writing as it is optimized for structured question and answers

What recommendations would you give to someone considering this product?

Combine it with string writing tools for narrative parts, rely on other tools for storytelling and program design while you use Responsive for compliance section and structured responses

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Yoel B.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Good overall value, but tricky UX, ramp up in AI

Likeliness to Recommend

8 /10

What differentiates Responsive from other similar products?

The knowledge base and answer suggestions.

What is your favorite aspect of this product?

Answer suggestions, bulk AI answering, knowledge base addons

What do you dislike most about this product?

UX, long tech adoption

What recommendations would you give to someone considering this product?

Do a first project and you will quickly find all pros and cons.

Pros

  • Reliable
  • Enables Productivity
  • Caring
  • Respectful

Steve T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Incredible time saver.

Likeliness to Recommend

8 /10

What differentiates Responsive from other similar products?

Honestly I'm not sure, we haven't looked closely at others.

What is your favorite aspect of this product?

The ease of use for populating RFI and RFP documents with consistent info.

What do you dislike most about this product?

The ramp up time took a while, populating content library.

What recommendations would you give to someone considering this product?

If your pre-sales and sales organization spends a lot of time populating assessment documents, you'll be so happy you invested here...and so will they.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Saves Time
  • Respectful
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