ProWorkflow Customer Reviews 2025 | Professional Services Automation

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ProWorkflow

Composite Score

7.1 /10

CX Score

7.5 /10

11 Reviews Write a Review

What is ProWorkflow?

Spend less time mentally managing the process. ProWorkflow makes it a breeze to assign staff, track time or reschedule projects. Quoting and invoicing have never been simpler. Free up head space for doing what really matters - getting things done.

Company Details

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ProWorkflow Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ProWorkflow.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

100 Plan to Renew

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ProWorkflow?

5% Negative

0% Neutral

95% Positive

Pros

Reliable
Performance Enhancing
Trustworthy
Unique Features

Feature Ratings

Average 82

Auditability

100

Knowledgebase

100

Task Management and Workflow

Project Management

Time Management

Reporting

Team Collaboration

Resource Management

Business Process Analysis (BPA)

Expense Detail Tracking

Security

Vendor Capability Ratings

Average 78

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Business Value Created

Ease of Data Integration

Ease of Customization

Breadth of Features

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

ProWorkflow Reviews

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted May 2020

Easy to use

Likeliness to Recommend

8 /10

Pros

Performance Enhancing
Unique Features
Fair
Helps Innovate

Cons

Under Delivered

Latest Research

ProWorkflow

What is ProWorkflow?

Company Details

Need Assistance?

ProWorkflow Ratings

79 Likeliness to Recommend

100 Plan to Renew

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love ProWorkflow?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Auditability All changes to contracts are fully audit-trailed to improve controls

Knowledgebase Allows users to create knowledgebase articles, metadata tags, creation data and author's name

Task Management and Workflow Supports triggers and events for process automation.

Project Management Plan all resources needed to execute projects

Time Management Includes time tracking or recording, automatic timer, and timesheets.

Reporting Straightforward data storage with ability to create any reports easily.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Resource Management Define and manage skillsets and align to specific blueprints/workshops, easily adjust and delete bookings based on resource utilization and staffing needs

Business Process Analysis (BPA) Contains a template library with version control to understand and improve process efficiency.

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Security Permits customers to use their identity provider of choice to manage their sign on

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

ProWorkflow Reviews

Easy to use

Likeliness to Recommend

Pros

Cons

Title

Feature Ratings

Auditability

Knowledgebase

Task Management and Workflow

Project Management

Time Management

Reporting

Team Collaboration

Resource Management

Business Process Analysis (BPA)

Expense Detail Tracking

Security

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Business Value Created

Ease of Data Integration

Ease of Customization

Breadth of Features

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement