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Panterra

PanTerra Streams

Composite Score

7.9 /10

CX Score

8.0 /10

9 Reviews Write a Review

What is PanTerra Streams?

PanTerra is the only All-in-One Call, Text, Conference, Fax, Web Meeting, and File Sharing Cloud Communications Solution.

Company Details

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PanTerra Streams Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PanTerra Streams?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 92

Communications

100

Call Management

Centralized Management Portal

Continuous UCC

Presence IM

Analytics Reporting

Mobility

Audio Transcription

Session Border Controller

Speech Access and Personal Assistant

Third-Party Integration

Vendor Capability Ratings

Average 89

Vendor Support

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Business Value Created

Breadth of Features

Ease of Customization

PanTerra Streams Reviews

Role: C-Level
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2022

PanTerra really is a Great software company.

Likeliness to Recommend

10 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Oliver M.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Easy to use and set up was a breeze!

Likeliness to Recommend

10 /10

What differentiates PanTerra Streams from other similar products?

haven't tried other products like Pan Terra

What is your favorite aspect of this product?

Smart box is great stores documents and lets you share as well.

What do you dislike most about this product?

Is Easy to use and moblie app is great.

What recommendations would you give to someone considering this product?

I would recommend anyone needing voip services.they are great and the team is super!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Scott M.

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

Excellent Product!

Likeliness to Recommend

10 /10

What differentiates PanTerra Streams from other similar products?

level of customer service

What is your favorite aspect of this product?

the mobile app

What do you dislike most about this product?

nothing as of yet

What recommendations would you give to someone considering this product?

get a demo. You don't have to commit until you see all features, they are not pushy

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

PanTerra Streams

What is PanTerra Streams?

Company Details

Need Assistance?

PanTerra Streams Ratings

92 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love PanTerra Streams?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Communications Includes communication portals, secure messaging, and automated alerts.

Call Management CRM integration, click-to-dial, call forward/record/log and many more in one place to ensure each agent can access all the information from a single place.

Centralized Management Portal Includes multiple client management, push install capability, comprehensive policies for different groups, and active directory integration and synchronization.

Continuous UCC Interface which enables a space for custom grouped/channeled free-form team communication.

Presence IM Knowing the availability of users.

Analytics Reporting Monitoring and reporting tool which delivers a complete view of Unified Communications usage and associated costs.

Mobility Integrating the mobile users' voice and real-time communications services with core enterprise communications lets them do their jobs regardless of location.

Audio Transcription Transcription audio recordings into text format, providing a transcript of the recorded dialog.

Session Border Controller Strategically placed gateways to facilitate traffic flow conversions (such as analog to VOIP gateways and digital gateways).

Speech Access and Personal Assistant Using speech commands, personal assistants (or virtual assistants) allow users to access their inbox, calendar, directory and so on.

Third-Party Integration Integration with business processes and workflow applications. Key goal is to reduce latency.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

PanTerra Streams Reviews

PanTerra really is a Great software company.

Likeliness to Recommend

Pros

Oliver M.

Easy to use and set up was a breeze!

Likeliness to Recommend

Pros

Scott M.

Excellent Product!

Likeliness to Recommend

Pros

Title

Feature Ratings

Communications

Call Management

Centralized Management Portal

Continuous UCC

Presence IM

Analytics Reporting

Mobility

Audio Transcription

Session Border Controller

Speech Access and Personal Assistant

Third-Party Integration

Vendor Capability Ratings

Vendor Support

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Business Value Created

Breadth of Features

Ease of Customization