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Kiteworks

ownCloud

Composite Score
8.5 /10
CX Score
8.7 /10
Category
ownCloud
8.5 /10

What is ownCloud?

ownCloud is the market-leading open source software for cloud-based collaboration platforms. As an alternative to Dropbox, OneDrive and Google Drive, ownCloud offers real data security and privacy for you and your data. Store your files in one central location – protected from unauthorized access. Many features designed for absolute data security help you to work productively and securely.

Company Details


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ownCloud Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

93 Plan to Renew

92 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ownCloud?

0% Negative
7% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 89

Mobility Support

95

Task Management and Workflow

95

Enterprise Grade Security Controls

90

Team Collaboration

90

Access Control and Rights Management

89

Drag and Drop User Interface

89

Electronic Signatures

89

Real-Time Synchronization

89

3rd-Party Integrations

87

Large File Optimization

86

Cognitive Content Services

84

Vendor Capability Ratings

Average 88

Breadth of Features

91

Ease of Customization

90

Ease of IT Administration

90

Vendor Support

89

Usability and Intuitiveness

88

Ease of Implementation

88

Availability and Quality of Training

88

Business Value Created

88

Product Strategy and Rate of Improvement

86

Ease of Data Integration

86

Quality of Features

85

ownCloud Reviews

Dorcas B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Valuable document management system

Likeliness to Recommend

10 /10

What differentiates ownCloud from other similar products?

ownCloud usability, ease of access, compatibility, ease of maintenance, robust security, its flexibility, and seamless integration was what made us settle to buy the software. They are always offering valuable services and we are very satisfied with the product. Not forgetting the ease of deploying the product.

What is your favorite aspect of this product?

ownCloud is easy to use and stores all our files securely in the cloud. File sharing is seamless and enables the team to work efficiently in a central place. owncloud met our needs of integration with our business system. I love how it offers access to files through the web interface while at the same time we can view and share documents across different devices.

What do you dislike most about this product?

I have found viewing files using ownCloud to be not user-friendly.

What recommendations would you give to someone considering this product?

ownCloud keeps you in control of your documents. It is highly secure and affordable for all kinds of companies. I suggest going for another product if your company handles a large volume of docuemnts.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Robinson N.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Secure and easy to use

Likeliness to Recommend

10 /10

What differentiates ownCloud from other similar products?

We chose ownCloud as it combines full data control with easy-to-use filesharing features while making collaboration more efficient and highly secure. It also offers a secure place to store all our files and thankfully it is cheaper in terms of compatibility, maintenance, security, and flexibility.

What is your favorite aspect of this product?

The ability to access data while on the move is what we love about ownCloud. We can access any data using any device like Android or IOS applications. ownCloud reduces the amount of time spent searching for information and training new hires on procedures for updating documents by simplifying document and record archiving processes. It backs up our data where we have control on how often and when it will be done.

What do you dislike most about this product?

The color scheme could be improved to make it look more appealing.

What recommendations would you give to someone considering this product?

ownCloud is cost-efficient and will give your organization control over data plus it will secure them which will bring more value to your business. It is a great tool with the ability to use mobile-ready features which was a big selling point for my team.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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