Oracle NetSuite ERP Customer Reviews 2026

What is Oracle NetSuite ERP?

NetSuite ERP delivers the proven, comprehensive financial management capabilities required to grow a changing, complex business. NetSuite ERP takes your business beyond traditional accounting software by streamlining operations across your entire organization and providing you with the real-time visibility you need to make better, faster decisions.

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Oracle NetSuite ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

53 Likeliness to Recommend

88 Plan to Renew

71 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+56 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle NetSuite ERP?

24% Negative

19% Neutral

57% Positive

Pros

Trustworthy
Effective Service
Caring
Saves Time

Cons

Charges for Enhancements
Inhibits Innovation
Slower Product Innovation

Feature Ratings

Average 53

Accounting and Financial Management

68

Engineering Data Management

61

Production Management

58

Revision Control

56

BOM Management

56

Inventory Management

56

Procurement Management

56

Engineering Change Order

55

Supply Chain Management

54

Quality Management

49

Customer Relationship Management

49

Vendor Capability Ratings

Average 60

Availability and Quality of Training

71

Ease of Customization

69

Vendor Support

65

Ease of Implementation

64

Product Strategy and Rate of Improvement

64

Usability and Intuitiveness

61

Breadth of Features

59

Ease of IT Administration

56

Ease of Data Integration

56

Business Value Created

48

Quality of Features

46

Also Featured in...

Core Financial Management

Score 8.0

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Enterprise Resource Planning - Midmarket

Score 7.4

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Oracle NetSuite ERP Reviews

John L.

Role: Operations
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Good looking interface. Good for financial data. .

Likeliness to Recommend

1 /10

What differentiates Oracle NetSuite ERP from other similar products?

Pretty interface

What is your favorite aspect of this product?

The look of the interface

What do you dislike most about this product?

Poor functionality handling inventory and BOMs

What recommendations would you give to someone considering this product?

Best of you are operating a webstore

Pros

Trustworthy
Effective Service
Caring
Saves Time

Cons

Inhibits Innovation
Slower Product Innovation
Security Frustrates

Saikumar P.

Role: Finance
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2024

Provides real time insights & accessible

Likeliness to Recommend

7 /10

What differentiates Oracle NetSuite ERP from other similar products?

As it is cloud based easy to use, scalability, customise according to our usage and also provides real time reports

What is your favorite aspect of this product?

Integration and customization as we can integrate with any other software to complete the work and also customize the forms based on our requirements

What do you dislike most about this product?

Complexity, cost is high for the small size organisation and also the user interface is not so easy for the beginners

What recommendations would you give to someone considering this product?

Scalability and reliability of the product

Pros

Helps Innovate
Saves Time
Client Friendly Policies
Continually Improving Product

Obada A.

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

The best tool for Long-term Control and Planning

Likeliness to Recommend

9 /10

What differentiates Oracle NetSuite ERP from other similar products?

We can manage daily tasks and project resource planning with NetSuite to the desired standards. It's simple to use, adaptable to any situation, and allows team members to interact in real-time with excellent accuracy. Several of our other apps allow us to simply import and export data. I like the sorting and filtering options, and the outstanding reports, especially those relating to finances or growth rates.

What is your favorite aspect of this product?

NetSuite puts all your data on one screen, making switching jobs a breeze. NetSuite will provide regular updates and alerts to all staff, keeping them informed of business demands. NetSuite will also help improve supplier-worker communication, reducing supply chain disruptions. It has kept all supply chain tracking processes on track from start to finish, ensuring all parties know their rights and allowing for transparent settlements. It makes searching and sorting data simple. This comprehensive system allows us to track all orders, invoices, and other data.

What do you dislike most about this product?

NetSuite isn't difficult to use once you become used to it. NetSuite is easy to use once you've learned how all the tools and functionalities work. But, like other Oracle systems, it needs technical help from time to time, which disrupts your operation. To be honest, I get tired easily with the existing interface's simplicity.

What recommendations would you give to someone considering this product?

Using NetSuite, you can track your project's progress and make data-driven decisions. We saved a lot of time and money with NetSuite. Using NetSuite as our ERP solution saved us time and money. Help NetSuite improve its information regarding material delivery dates to make process changes more realistic. I like the way we organized the data. Orders and plans to suppliers should be delivered promptly.

Pros

Efficient Service
Effective Service
Caring
Saves Time

Oracle NetSuite ERP

What is Oracle NetSuite ERP?

Company Details

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Oracle NetSuite ERP Ratings

53 Likeliness to Recommend

88 Plan to Renew

71 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+56 Net Emotional Footprint

How much do users love Oracle NetSuite ERP?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Engineering Data Management Administer data related to engineering applications

Production Management Includes production tracking, production planning, and production visibility.

Revision Control Ability to view and manage changes made over time

BOM Management Ability to effectively manage Bill of Materials

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Engineering Change Order Ability to managed ECO - a document outlining changes in components and assemblies.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Quality Management Includes quality planning, quality control, inspection programming, and quality assurance.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Also Featured in...

Core Financial Management

Enterprise Resource Planning - Midmarket

Oracle NetSuite ERP Reviews

John L.

Good looking interface. Good for financial data. .

Likeliness to Recommend

Pros

Cons

Saikumar P.

Provides real time insights & accessible

Likeliness to Recommend

Pros

Obada A.

The best tool for Long-term Control and Planning

Likeliness to Recommend

Pros

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Feature Ratings

Accounting and Financial Management

Engineering Data Management

Production Management

Revision Control

BOM Management

Inventory Management

Procurement Management

Engineering Change Order

Supply Chain Management

Quality Management

Customer Relationship Management

Vendor Capability Ratings

Availability and Quality of Training

Ease of Customization

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Business Value Created

Quality of Features