What is Odoo?
Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Odoo?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Service Management
Industry Specific Capabilities
Analytics and Reporting
Supply Chain Management
Procurement Management
Customer Relationship Management
Human Capital Management
BI and Performance Management
Accounting and Financial Management
Job and Project Management
Governance Risk and Compliance
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
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Odoo Reviews
EMMA B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2021
Great product but some failed functionalities
Likeliness to Recommend
What differentiates Odoo from other similar products?
Odoo offers all solutins in one product.
What is your favorite aspect of this product?
Odo includes al that is needed to run an organization that is CRM, sales, project management, or inventory management, all in one solution. Ease of customization. Can be used for both small and large businesses and easily add the functionalities that the business requires.
What do you dislike most about this product?
The documentation is not as detailed as should be so not that helpful. The support team is not as responsive as should be and not helpful. Some of the feartures dont work properly as they should.
What recommendations would you give to someone considering this product?
Odoo is a great product although some of its functionalities dont work well so anyone considering to buy this product should ensure that what their organization needs in terms of functionality actually works.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
Gabriel R.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2020
excellent ERP at a low cost
Likeliness to Recommend
What differentiates Odoo from other similar products?
low cost of implementation and easy customization
What is your favorite aspect of this product?
the interface and the easy configuration
What do you dislike most about this product?
what are they removing modules in the community edition
What recommendations would you give to someone considering this product?
you consider having a good development team
Pros
- Helps Innovate
- Reliable
- Fair
- Altruistic
Talal A.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2020
Easy to use, Cover all business needs, Inexpensive
Likeliness to Recommend
What differentiates Odoo from other similar products?
Extremely easy to use Has no limits for customization and development Capable to completely cover all the needs of almost any business One of the highest value-for-money ratio
What is your favorite aspect of this product?
The scalability The ability and flexibility to integrate with anything
What do you dislike most about this product?
Most likely you will need to develop/customize it a bit to perfectly adopt to your business needs. When you do it, it perfectly fits!
What recommendations would you give to someone considering this product?
Don't hesitate, just make sure to have a strong implementation partner!
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy