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What is Odoo?

Odoo is an open-source alternative to many software packages. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. In the enterprise resource planning software field, Odoo is an alternative to SAP ERP, Oracle E-Business Suite, Microsoft Dynamics, Netsuite, and others.

Company Details


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Awards & Recognition

Odoo won the following awards in the Accounting - Small Business category

Odoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Odoo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Odoo?

0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 87

General Ledger Chart of Accounts

91

Expense Management

88

Dashboards, Analytics and Reporting

88

Accounts Payable Purchase Orders

87

Reconciliation

87

Integration APIs

85

Accounts Receivable Invoicing

84

Cash Flow Management

84

Cost Revenue Tracking

84

Budgeting Forecasting

83

Project Accounting

82

Vendor Capability Ratings

Average 86

Quality of Features

90

Business Value Created

89

Ease of Data Integration

89

Ease of Customization

87

Breadth of Features

87

Product Strategy and Rate of Improvement

87

Ease of Implementation

85

Ease of IT Administration

83

Availability and Quality of Training

83

Usability and Intuitiveness

82

Vendor Support

81

Odoo Reviews

Tushar N.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2026

A Flexible ERP with a Wide Range of Free Apps

Likeliness to Recommend

9 /10

What differentiates Odoo from other similar products?

Odoo’s modular approach is one of its biggest advantages. For example, a small company can start with CRM, Sales, and Invoicing, and later add Inventory, Accounting, or HR as its business grows. The ability to customize workflows based on specific business needs makes it flexible and practical. Compared to many other ERP solutions, Odoo is also relatively affordable, which makes it a good choice for small and mid-sized businesses looking for a system that can grow with them.

What is your favorite aspect of this product?

What I really like about Odoo is how easy it makes managing different business activities in one place. From my experience, having sales, inventory, and invoicing connected saves a lot of time and makes the overall process smoother. I also appreciate that Odoo can be customized to suit different business needs. For example, a company can start with a few basic apps and add more as it grows, without having to move to a completely different system. This flexibility and affordability make Odoo a practical choice for many businesses.

What do you dislike most about this product?

One thing I find a bit challenging in Odoo is that some features are not as straightforward as they seem at first. For example, when a user wants to add an extra field to a sales order or customize an invoice report, it may require help from an administrator or technical team. Even simple changes can take time if the user is not familiar with the settings. I feel the system is quite flexible, but some configurations could be made more user-friendly, especially for people who use Odoo for their daily work and do not have technical knowledge.

What recommendations would you give to someone considering this product?

I’d recommend understanding your business requirements before choosing Odoo apps. Start with essential modules like Sales and Inventory, test the complete business process before going live, and add more apps as your business grows. From an implementation perspective, proper planning, user training, and testing custom workflows are important to avoid issues later and ensure the system works smoothly for daily operations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shaunak D.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Great product for small entrepreneurs

Likeliness to Recommend

9 /10

What differentiates Odoo from other similar products?

It offers great options for business management tools. It creates a good ecosystem for that which grants ease of switching and data integration. Main positive aspect which I noticed is that it is open source and hence has great potential. Primarily it serves for small businesses but it also does a great job for large businesses from what I have seen in the market. This software provides a simple solution unlike others which give a bit complex approach.

What is your favorite aspect of this product?

i first started using this product through its free trial benefit. I wasn't auew if I can spend this much amount for an unknown software. This is a great benefit I suppose who are starting out on exploring and aren't sure yet. My role needed lot of customization and hence this software helped me in that flexibility. Has pretty much everything a professional in this field requires.

What do you dislike most about this product?

When i said customizability is a positive part, it has downside too. You require a technically strong team who can get the most out of this software by good customization. Otherwise it can act like any other ordinary software. Code part is where you need to be careful about a bit. Apart from this can't think of any major reason.

What recommendations would you give to someone considering this product?

I think if the functionality is made such that an amateur can understand as well, then it would be great as an expert won't be needed for the setup. A user needs to be very clear about the requirements of his or her organization. As the software offers 2 versions out of which the Community one is totally free. So the user can save a lot of money if the free version is going to suffice them. Me and my organization have been really happy and satisfied with this software

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Mboyo G.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Great Great Accounting Tool!!!!

Likeliness to Recommend

10 /10

What differentiates Odoo from other similar products?

Easily customizable to fit the business needs Great platform for CRM, accounting and eCommerce

What is your favorite aspect of this product?

Impressive eCommerce features

What do you dislike most about this product?

The customer service is not good

What recommendations would you give to someone considering this product?

If you need to customize features according to your organizational accounting management needs, Odoo is a must have. It also has other functions such as supply chain management, sales and inventory management. I highly recommend this product.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service

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