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What is NinjaOne Platform?
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
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Since last award
93 Plan to Renew
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Since last award
83 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love NinjaOne Platform?
Pros
- Performance Enhancing
- Reliable
- Inspires Innovation
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Real User Monitoring
Anti Malware Signature Detection
Patch Management
Process Automation
Network Management
Discovery
Endpoint Backup
Remote NOC, SOC, Helpdesk Integration
Mobile Device Management
Support for IoT Devices
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Breadth of Features
Vendor Support
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Also Featured in...
NinjaOne Platform Reviews
Joshua D.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Jan 2024
Great functionality and even greater price!
Likeliness to Recommend
What differentiates NinjaOne Platform from other similar products?
Easier to use OOO. Not much help is needed during implementation, launch, and onboarding.
What is your favorite aspect of this product?
Patch management
What do you dislike most about this product?
There is nothing to dislike this far. We are in our first year of use.
What recommendations would you give to someone considering this product?
Always compare to validate your needs, but this is going to give you the best bang for your buck.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Shahid a.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
An amazing RMM, patch management software
Likeliness to Recommend
What differentiates NinjaOne Platform from other similar products?
Ninja one is easy to setup and it has incredible feature sets with high performance of patch management to deployment.
What is your favorite aspect of this product?
There customer support is highly plus point for the ninja one which is so responsive and equally knowledgeable.
What do you dislike most about this product?
Sometimes the patches will not update or synchronize to the windows and providing a dark mode will increase user intuitiveness.
What recommendations would you give to someone considering this product?
This is the best and amazing software for patch management, Remote monitoring management, deployment. It is easy to setup and easy to use which as a centralized categorized dashboard. It's customer support is the best which clears your queries and helps you understanding it easily.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
gunda s.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Effective Enterprise management software
Likeliness to Recommend
What differentiates NinjaOne Platform from other similar products?
Installing and deploying Ninja One without having to touch each individual endpoint was simple. It was quite simple to integrate the Ninja One into our system .
What is your favorite aspect of this product?
Managing PCs with manual overrides and applying additional rules is made simple with the help of the user friendly PC device management.
What do you dislike most about this product?
The only drawback I can think of is that, in terms of antivirus software, it does not currently offer Windows Defender integrations. Although their cloud backup service appears fantastic, it is just too costly for both our clients and us.
What recommendations would you give to someone considering this product?
If you are considering Ninja one it has all assets in one console and then some for far less money and with much easier licensing.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Respectful
