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MURAL Logo
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Mural

MURAL

Composite Score
8.2 /10
CX Score
8.2 /10
Category
MURAL
8.2 /10

What is MURAL?

MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.

Company Details


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Awards & Recognition

MURAL won the following awards in the Whiteboard Software category

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MURAL Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MURAL.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

92 Plan to Renew

2
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MURAL?

1% Negative
11% Neutral
88% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Collaboration

93

Infinite Canvas

87

Annotation

83

Sticky Notes

83

Surveys and Polling

82

Screen Sharing

82

Role-Based Access

81

Integration with Meeting Solutions

80

Multimedia Content

80

Record, Save, and Export Canvases

78

Vendor Capability Ratings

Average 82

Quality of Features

88

Breadth of Features

88

Ease of Implementation

87

Business Value Created

84

Ease of Data Integration

83

Usability and Intuitiveness

82

Ease of Customization

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Vendor Support

74

MURAL Reviews

Hilary B.

  • Role: Human Resources
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Inspiring the creativity of remote teamwork

Likeliness to Recommend

9 /10

What differentiates MURAL from other similar products?

Through the late nights and early mornings of the pandemic, I relied on Mural more than I can count. As time has progressed, though, it has become one of my go-to resources for all of my workshop, brainstorming, project management, requirement gathering, and ideation needs.

What is your favorite aspect of this product?

I like working with MURAL because of how flexible it is. When I'm working on a project from scratch, I have more say over how data is structured, which makes switching between projects and keeping tabs on the team's progress much simpler.

What do you dislike most about this product?

In the beginning, visitors had access to a number of features. Now, it's down to just those select features. Naturally, this is done so as to be consistent with expenditures. However, I wished there were more available for free users.

What recommendations would you give to someone considering this product?

Mural aids my professional development by facilitating my engagement with and navigation of strategic challenges, as well as the streamlining of operational operations. It frees up mental space for me and my coworkers to come up with ideas and imagine solutions that are specific to our needs.

Pros

  • Reliable
  • Efficient Service
  • Over Delivered
  • Security Protects

Przemysław P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Awesome Workspace

Likeliness to Recommend

9 /10

What differentiates MURAL from other similar products?

The murals are great. I've never worked on better virtual borders. Their appearance and functionality are impressive and offer a very good alternative to traditional visual boards.

What is your favorite aspect of this product?

I really like meetings where the mural is used. It brings very interesting aspects of visualizing the content of meetings, which makes them more interesting and encourages active participation.

What do you dislike most about this product?

I have been working with Mural for 2 years and since then the appearance of the graphical interface has practically not changed and in my opinion it needs refreshing and maybe adding some additional cool options to make the meetings even more interesting. I would like to see more ways to interact with Murals.

What recommendations would you give to someone considering this product?

A great solution for large teams working remotely. It improves the quality of meetings and makes them more effective. However, it should be remembered that the beginning may not meet expectations because the tool is very interesting and the multitude of options may slightly distract new users.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Inspires Innovation

Alexis S.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Wonderful Workspacefor Everyone

Likeliness to Recommend

9 /10

What differentiates MURAL from other similar products?

Easy to create project from scratch with effective participation of all stakeholders.

What is your favorite aspect of this product?

All processes, teams' activities and projects' status are available for all to view.

What do you dislike most about this product?

Nothing so far.

What recommendations would you give to someone considering this product?

This will promote you on the next level.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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