
What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMURAL Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on MURAL.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
92 Plan to Renew
2
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Annotation
Sticky Notes
Surveys and Polling
Screen Sharing
Role-Based Access
Integration with Meeting Solutions
Multimedia Content
Record, Save, and Export Canvases
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
MURAL Reviews
Hilary B.
- Role: Human Resources
- Industry: Media
- Involvement: End User of Application
Submitted Jun 2023
Inspiring the creativity of remote teamwork
Likeliness to Recommend
What differentiates MURAL from other similar products?
Through the late nights and early mornings of the pandemic, I relied on Mural more than I can count. As time has progressed, though, it has become one of my go-to resources for all of my workshop, brainstorming, project management, requirement gathering, and ideation needs.
What is your favorite aspect of this product?
I like working with MURAL because of how flexible it is. When I'm working on a project from scratch, I have more say over how data is structured, which makes switching between projects and keeping tabs on the team's progress much simpler.
What do you dislike most about this product?
In the beginning, visitors had access to a number of features. Now, it's down to just those select features. Naturally, this is done so as to be consistent with expenditures. However, I wished there were more available for free users.
What recommendations would you give to someone considering this product?
Mural aids my professional development by facilitating my engagement with and navigation of strategic challenges, as well as the streamlining of operational operations. It frees up mental space for me and my coworkers to come up with ideas and imagine solutions that are specific to our needs.
Pros
- Reliable
- Efficient Service
- Over Delivered
- Security Protects
Przemysław P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2023
Awesome Workspace
Likeliness to Recommend
What differentiates MURAL from other similar products?
The murals are great. I've never worked on better virtual borders. Their appearance and functionality are impressive and offer a very good alternative to traditional visual boards.
What is your favorite aspect of this product?
I really like meetings where the mural is used. It brings very interesting aspects of visualizing the content of meetings, which makes them more interesting and encourages active participation.
What do you dislike most about this product?
I have been working with Mural for 2 years and since then the appearance of the graphical interface has practically not changed and in my opinion it needs refreshing and maybe adding some additional cool options to make the meetings even more interesting. I would like to see more ways to interact with Murals.
What recommendations would you give to someone considering this product?
A great solution for large teams working remotely. It improves the quality of meetings and makes them more effective. However, it should be remembered that the beginning may not meet expectations because the tool is very interesting and the multitude of options may slightly distract new users.
Pros
- Reliable
- Trustworthy
- Unique Features
- Inspires Innovation
Alexis S.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted May 2023
Wonderful Workspacefor Everyone
Likeliness to Recommend
What differentiates MURAL from other similar products?
Easy to create project from scratch with effective participation of all stakeholders.
What is your favorite aspect of this product?
All processes, teams' activities and projects' status are available for all to view.
What do you dislike most about this product?
Nothing so far.
What recommendations would you give to someone considering this product?
This will promote you on the next level.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy