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Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Trustworthy
  • Saves Time
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 82

Security

85

Mobility

85

Drag and Drop Design

83

State Transformation

82

Field Configuration and Customization

82

Electronic Signatures

81

Data Analysis and Survey Function

81

Workflow Automation

80

Version Management

80

APIs and Integration

79

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Business Value Created

85

Usability and Intuitiveness

85

Ease of Data Integration

83

Quality of Features

82

Ease of IT Administration

82

Ease of Customization

80

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Breadth of Features

79

Microsoft Forms Reviews

Shalyn F.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to use and has lots of different options

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Easy to use and share with others

What is your favorite aspect of this product?

I like how customizable it is

What do you dislike most about this product?

I do not like how time-consuming it can be to make a form

What recommendations would you give to someone considering this product?

More AI features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Edem Aurelius K.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Versatile tool for creating surveys and quizzes

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Definitely its Integration with Microsoft 365

What is your favorite aspect of this product?

User-friendly interface and ease of use. The new custom theme are also really cool.

What do you dislike most about this product?

Mobile version interface can be improved. Not the best experience.

What recommendations would you give to someone considering this product?

Define your survey objectives clearly and clearly make use of the branching feature. For analysis, you will definitely need Power BI or another analysis tool for advanced analysis.

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product

Wilson F.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2026

Convenient and Simple Solution for Survey Creation

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms is one of the simplest solutions and creating questionnaires or surveys is straightforward. The software supports the collection of responses and no need for using other complex solutions

What is your favorite aspect of this product?

I appreciate the easy integration with Microsoft 365 and this makes it work with other tools such as Outlook, Teams and Excel. I like the flexibility in setting up questions and this helps us capture specific areas that we need

What do you dislike most about this product?

Microsoft Forms is designed in a simplified manner and no major complaint so far. Only the customization of the layouts that needs some flexibility

What recommendations would you give to someone considering this product?

I consider Microsoft Forms as the appropriate solution for surveys and information gathering

Pros

  • Unique Features
  • Respectful
  • Fair
  • Altruistic

Most Popular Microsoft Forms Comparisons

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