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Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Microsoft Forms
8.9 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Effective Service
  • Acts with Integrity
  • Trustworthy
  • Saves Time

Feature Ratings

Average 83

Security

86

Mobility

86

Drag and Drop Design

84

Field Configuration and Customization

83

Electronic Signatures

82

Data Analysis and Survey Function

81

Workflow Automation

81

State Transformation

81

APIs and Integration

81

Version Management

80

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

83

Ease of IT Administration

82

Ease of Customization

81

Vendor Support

81

Availability and Quality of Training

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Nanda G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

bit pricey for what product can do

Likeliness to Recommend

7 /10

What differentiates Microsoft Forms from other similar products?

Microsoft forms have easy access to other microsoft products

What is your favorite aspect of this product?

embedding data is easier

What do you dislike most about this product?

unavailability of connection to odbc data bases

What recommendations would you give to someone considering this product?

do an evaluation with your project and take the decision time save if you do not have a form designer position in your comoany.

Pros

  • Respectful
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tapiwa P.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy to create form and collect information

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms are perhaps the easiest forms to share that I've worked with up to this point. The ability to generate QR codes, embed code, links, and the old-fashioned "share" to email options are all right there.

What is your favorite aspect of this product?

We can create forms which has Net Promoter Score feature. It is really helpful in feedback forms as it gives much accurate results.

What do you dislike most about this product?

Plans are costly. Should have a basic plan. If it had a less expensive basic plan it would have been really helpful for startups like us and We can export results only in Excel format. There should have options for other formats like PDF.

What recommendations would you give to someone considering this product?

If you or your organization are already users of Microsoft 365, there's no reason not to use Microsoft Forms.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Caring

Ignitius D.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Multiple forms available for both divers usage

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

The multiplicity of forms available and also ability to create very engaging quizzes.

What is your favorite aspect of this product?

The quiz aspect as it is a very popular form with the students and that coupled with the auto-marking aspect makes it our favorite.

What do you dislike most about this product?

Lack of incorporation of other e-learning authoring tools

What recommendations would you give to someone considering this product?

Microsoft Forms is ideal for both educational and corporate document processing and management

Pros

  • Helps Innovate
  • Continually Improving Product
  • Effective Service
  • Fair

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