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Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Microsoft Forms
8.9 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Effective Service
  • Acts with Integrity
  • Trustworthy
  • Saves Time

Feature Ratings

Average 83

Security

86

Mobility

86

Drag and Drop Design

84

Field Configuration and Customization

83

Electronic Signatures

82

Data Analysis and Survey Function

81

Workflow Automation

81

State Transformation

81

APIs and Integration

81

Version Management

80

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

83

Ease of IT Administration

82

Ease of Customization

81

Vendor Support

81

Availability and Quality of Training

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Richard G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Excellent software for quickfire surveys

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Easy to use, already part of most peoples Microsoft Licencing

What is your favorite aspect of this product?

Quick and easy to build forms, share and collaborate

What do you dislike most about this product?

Potentially ability to brand could be improved

What recommendations would you give to someone considering this product?

If you need surveys and forms, and you use Microsoft/Office 365 then this works a treat

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2022

Extremely difficult to get to work right.

Likeliness to Recommend

4 /10

Pros

  • Security Protects

Cons

  • Less Reliable
  • Less Performance Enhancing
  • Less Productive

John G.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

A Multi-purpose eForms Software

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

What's make Microsoft Forms is the wide application thanks to it's many features. For instance, it's a great tool for both surveying and creating online forms. In addition, it can be used in different industries

What is your favorite aspect of this product?

I like that Microsoft Forms is multi-purpose. The software is cost effective despite being resourceful. I like the ease of using Microsoft Forms It never lags

What do you dislike most about this product?

Microsoft Forms is simply the best and no issues

What recommendations would you give to someone considering this product?

For business surveys and online forms, there is only one software you can trust, Microsoft Forms. We used successfully and I recommend it as it's as well affordable

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Microsoft Forms Comparisons

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