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Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Microsoft Forms
8.9 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Effective Service
  • Acts with Integrity
  • Trustworthy
  • Saves Time

Feature Ratings

Average 83

Security

86

Mobility

86

Drag and Drop Design

84

Field Configuration and Customization

83

Electronic Signatures

82

Data Analysis and Survey Function

81

Workflow Automation

81

State Transformation

81

APIs and Integration

81

Version Management

80

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

83

Ease of IT Administration

82

Ease of Customization

81

Vendor Support

81

Availability and Quality of Training

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Bart K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Easiest and very powerful form of weapon

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Actually, I was looking for a solution that could guarantee the security of our form data, and Microsoft forms were the only ones that could satisfy my needs. With this solution, we can encrypt the text in particular form fields. By scrambling them, it makes responses appear incomprehensible to those who are not authorized to see them. The fact that Microsoft forms can be used anywhere is their biggest feature.

What is your favorite aspect of this product?

Microsoft Forms software offers a big library of current, eye-catching form themes that we may use instantly and save a lot of time. This is a significant advantage when we don't want to put much attention into bespoke branding but yet want to give our forms a professional appearance that doesn't look stodgy. It offers an easy-to-use UI and straightforward settings.

What do you dislike most about this product?

The form we create with the Microsoft Forms app cannot be saved for later use and also we cannot update them once the data has been entered. The analytics which Microsoft Forms app offers might use a lot of improvement because they are now can be used at a very basic level.

What recommendations would you give to someone considering this product?

One of the easiest and very powerful tools we utilized for quickly creating a form was Microsoft Forms Builder. With a vast selection of question kinds, including drop-down lists, checkboxes, and personal information fields, it includes an intuitive drag-and-drop builder. You can generate surveys with just one click thanks to it.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

mira s.

  • Role: Public Sector
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Collecting and using data in cutting-edge approach

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

There are analytics tools, a wide range of question formats, a selection of skins for use in the interface, and full compatibility with Microsoft Excel. Creating polls and quizzes is a breeze using Microsoft forms' intuitive interface. It is simple to complete surveys and see results and responses. Its graphical presentation of results is quite helpful. Additionally, no prior knowledge or programming abilities are needed.

What is your favorite aspect of this product?

Due to Microsoft's user-friendly design, I had no trouble creating a suitable format for my FAQs. Moreover, I can quickly change the backdrop to what I desire. There are also many choices for examining the data gathered. Creating branching questions in Microsoft Forms is also a great feature. Additionally, I like how the data is shown in word clouds and charts.

What do you dislike most about this product?

Everything in Microsoft Forms requires an active internet connection. Not ideal if you need to have some work done on them on the go. Given that most of us are more used to working with another tool, I find Forms a little strange and, as a result, a little more challenging to use and set up.

What recommendations would you give to someone considering this product?

Thanks to Microsoft forms, we no longer have to spend time manually making quizzes or tests; instead, I can swiftly and efficiently administer exams online. It is a valuable instrument for conducting surveys, polls, and other forms of quantitative data collection. The program is a handy online tool that I would suggest to any professional organization.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Chris M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Forms let us poll staff or create quizzes

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

The portability of Microsoft Forms is perhaps its greatest strength. The responsive forms that users of Microsoft Forms may design can be used for various purposes, from surveys and quizzes to contact and registration forms. Use it in-house as an employee survey or publish it publicly on your website to collect data that's a breeze to analyze and share.

What is your favorite aspect of this product?

It's easy to use and has plenty of features for gathering information from a wide range of people in a streamlined survey, quiz, or poll that I can share through invitation links. Like many others, I find the ability to apply themes and upload files very useful, as well as the submission message customization and branching features. The Microsoft spreadsheets will come in handy for data analysis.

What do you dislike most about this product?

I can't think of anything I dislike about Microsoft Forms since it's so easy to use, and I never run into any problems. It does what it's supposed to, and I like that it gives customers an estimate of how long it will take them to finish a survey or form I've made using it.

What recommendations would you give to someone considering this product?

When I need to conduct surveys for my research, Microsoft Forms gives me a simple and effective solution. I created quizzes for formative evaluation in eLearning programs using Microsoft Forms. I recommend Microsoft Forms if you work for a company that only uses Microsoft products. Think about what it is you want to achieve by purchasing this item.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Effective Service

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