


Microsoft Exchange Online Protection

What is Microsoft Exchange Online Protection?
Guard against spam and malware, maintain email access during and after emergencies, and simplify administration of messaging environments with help from Exchange Online Protection deployed across a global network of data centers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
2
Since last award
99 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Exchange Online Protection?
Pros
- Reliable
- Respectful
- Acts with Integrity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Anti Spam and Bulk Email Detection
Reporting Components
Data Loss Prevention
Anti Malware Behavioral Detection
Anti Phishing and Spear Phishing
Encryption and Decryption
Hosted Email Support
URL and Malware Detection
Email Retention and Archiving
End User Spam Visibility and Controls
Anti Malware Signature Detection
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Quality of Features
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
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Microsoft Exchange Online Protection Reviews

Mark A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2025
MS EOP—Reliable Protection Against Email Threats
Likeliness to Recommend
What differentiates Microsoft Exchange Online Protection from other similar products?
What I think differentiates MS EOP from other similar products are the robust ATP (safe links, safe attachments) and its DLP that prevents accidental or intentional leaks of the company's sensitive data, e.g., SSNs. Others include scalability capabilities, its real-time reporting, and, mostly, its cost effectiveness since it's hosted in the cloud by Microsoft.
What is your favorite aspect of this product?
Cost Effective
What do you dislike most about this product?
False Positives: flagging legitimate incoming mails as spam or being malicious
What recommendations would you give to someone considering this product?
To prioritize integration and Email security in choosing Microsoft EOP
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity

Howard C.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2025
Great software, uses it everyday
Likeliness to Recommend
What differentiates Microsoft Exchange Online Protection from other similar products?
ease of use
What do you dislike most about this product?
can't really think of one
What recommendations would you give to someone considering this product?
to use it extensively
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Ravi S.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Delight product, great features
Likeliness to Recommend
What differentiates Microsoft Exchange Online Protection from other similar products?
It's better than other products in the case of security with more features
What is your favorite aspect of this product?
User friendly with more features easy to use
What do you dislike most about this product?
Functionality of this product
What recommendations would you give to someone considering this product?
It's a awesome product in this era to use such a great experience with this
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Altruistic