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Microsoft Corporation

Microsoft Exchange Online Protection

Composite Score

7.8 /10

CX Score

8.2 /10

75 Reviews Write a Review

What is Microsoft Exchange Online Protection?

Guard against spam and malware, maintain email access during and after emergencies, and simplify administration of messaging environments with help from Exchange Online Protection deployed across a global network of data centers.

Company Details

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Awards & Recognition

Microsoft Exchange Online Protection won the following awards in the Secure Email Gateway category

Filter By

1 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2026

0 Top Rated Capabilities

1 Top Rated Features

2025

Microsoft Exchange Online Protection Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Exchange Online Protection.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

99 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Exchange Online Protection?

6% Negative

7% Neutral

87% Positive

Pros

Reliable
Respectful
Acts with Integrity
Helps Innovate

Feature Ratings

Average 81

Reporting Components

Anti Spam and Bulk Email Detection

Data Loss Prevention

Anti Malware Behavioral Detection

Hosted Email Support

URL and Malware Detection

Anti Phishing and Spear Phishing

Encryption and Decryption

End User Spam Visibility and Controls

Email Retention and Archiving

Anti Malware Signature Detection

Vendor Capability Ratings

Average 79

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Cloud Email Security

Score 8.3

View Microsoft Exchange Online Protection in this category (opens in a new tab)

Microsoft Exchange Online Protection Reviews

Swathy P.

Role: Information Technology
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Awesome Product provides high security

Likeliness to Recommend

10 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

Easy integration and maintenance

What is your favorite aspect of this product?

Secure and reliable

What do you dislike most about this product?

It is hard to dislike about this product

What recommendations would you give to someone considering this product?

If you want a highly secure and integrate with any other products go for it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Mark A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2025

MS EOP—Reliable Protection Against Email Threats

Likeliness to Recommend

10 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

What I think differentiates MS EOP from other similar products are the robust ATP (safe links, safe attachments) and its DLP that prevents accidental or intentional leaks of the company's sensitive data, e.g., SSNs. Others include scalability capabilities, its real-time reporting, and, mostly, its cost effectiveness since it's hosted in the cloud by Microsoft.

What is your favorite aspect of this product?

Cost Effective

What do you dislike most about this product?

False Positives: flagging legitimate incoming mails as spam or being malicious

What recommendations would you give to someone considering this product?

To prioritize integration and Email security in choosing Microsoft EOP

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Howard C.

Role: Human Resources
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Great software, uses it everyday

Likeliness to Recommend

10 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

ease of use

What do you dislike most about this product?

can't really think of one

What recommendations would you give to someone considering this product?

to use it extensively

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Most Popular Microsoft Exchange Online Protection Comparisons

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Microsoft Exchange Online Protection

What is Microsoft Exchange Online Protection?

Company Details

Need Assistance?

Awards & Recognition

Microsoft Exchange Online Protection Ratings

87 Likeliness to Recommend

1 Since last award

99 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Microsoft Exchange Online Protection?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Reporting Components Lightweight controls and components that are easily embeddable and reusable. Integration with common apps such as Word, Excel, etc.

Anti Spam and Bulk Email Detection Basic inbound blocking using multitude of triggers: IP address, content, header, and other reputation-based identifiers.

Data Loss Prevention Outbound content filtering based on policy configuration with notification or redactive functions.

Anti Malware Behavioral Detection Active code detection and execution.

Hosted Email Support Integration and support capabilities with third-party hosted email providers.

URL and Malware Detection Live detection and following of URL embedded links and execution of active content.

Anti Phishing and Spear Phishing Heuristic detection techniques that recognize common characteristics of phishing attacks.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

End User Spam Visibility and Controls End-user email digest release capability and client integration for fine tuning.

Email Retention and Archiving Inbound and outbound logging capabilities.

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Cloud Email Security

Microsoft Exchange Online Protection Reviews

Swathy P.

Awesome Product provides high security

Likeliness to Recommend

Pros

Mark A.

MS EOP—Reliable Protection Against Email Threats

Likeliness to Recommend

Pros

Howard C.

Great software, uses it everyday

Likeliness to Recommend

Pros

Most Popular Microsoft Exchange Online Protection Comparisons

Cisco Secure Email Threat Defense

Barracuda Email Protection

Symantec Email Security.cloud

Symantec Messaging Gateway

FortiMail

Check Point Workspace Security

Schedule Your Call

1
Since last award

1
Since last award

Feature Ratings

Reporting Components

Anti Spam and Bulk Email Detection

Data Loss Prevention

Anti Malware Behavioral Detection

Hosted Email Support

URL and Malware Detection

Anti Phishing and Spear Phishing

Encryption and Decryption

End User Spam Visibility and Controls

Email Retention and Archiving

Anti Malware Signature Detection

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization