What is Microsoft Dynamics 365?
Dynamics 365 (previously Microsoft Dynamics 365 ERP) offers AI-powered ERP and CRM applications to help you better manage sales, service, finance, and supply chain operations. Use them individually or together to connect teams, processes, and data for improved efficiency and new insights.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
80 Likeliness to Recommend
1
Since last award
86 Plan to Renew
2
Since last award
77 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365?
Pros
- Helps Innovate
- Enables Productivity
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analytics and Reporting
Accounting and Financial Management
Governance Risk and Compliance
Customer Relationship Management
Industry Specific Capabilities
Procurement Management
Service Management
Supply Chain Management
Human Capital Management
Job and Project Management
BI and Performance Management
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Implementation
Vendor Support
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
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Microsoft Dynamics 365 Reviews
Bruno L.
- Role: Operations
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Mar 2023
Fantastic product
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 from other similar products?
Usability..
What is your favorite aspect of this product?
Integrate Microsoft programs like Teams
Pros
- Acts with Integrity
- Transparent
- Helps Innovate
- Continually Improving Product
Ankit S.
- Role: Information Technology
- Industry: Utilities
- Involvement: End User of Application
Submitted Jan 2023
Simple and productive
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 from other similar products?
Brand name and trustworthy
What is your favorite aspect of this product?
Brand name and trustworthy
What do you dislike most about this product?
GUI should be little more interactive
What recommendations would you give to someone considering this product?
GUI should be little more interactive
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Raj P.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
Business Boosting Product! Easy to use!
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 from other similar products?
Microsoft Dynamics 365 ERP is capable of linking wide range of verticals of any company like supply chain, commerce, operations, product development, reporting or maybe human resources. It is very powerful when it comes to its optimal performance with a huge chunk of data.
What is your favorite aspect of this product?
My favourite aspect about the product is the price it comes for. There are many ERP solutions in the market but no software is as affordable as this with the features it provides for many departments to use for.
What do you dislike most about this product?
There are many features which should be added from human resources point of view and they are missing in the software. Apart from that there is nothing which is disliked.
What recommendations would you give to someone considering this product?
If someone is looking for a robust software point of view and are in a tight budget, then they can definitely check this product out. If your company focuses primarily on Human Resources or Talent hiring then I would not recommend purchasing this software.
Pros
- Helps Innovate
- Performance Enhancing
- Generous Negotitation
- Includes Product Enhancements
Cons
- Less Transparent
- Leverages Incumbent Status
- Less Caring
