Microsoft 365 Copilot AI Agents
What is Microsoft 365 Copilot AI Agents?
Agents extend the capability of Microsoft 365 Copilot by enabling you to customize your Copilot experience through connecting to your organization’s knowledge and data sources, as well as by automating and executing business processes. These AI-driven agents can perform a variety of tasks, working alongside you to offer suggestions, automate repetitive tasks, and provide insights to help you make informed decisions. You can use pre-built agents, agents created by others in your organization, or create your own.
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Get AssistanceMicrosoft 365 Copilot AI Agents Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
70 Likeliness to Recommend
100 Plan to Renew
73 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft 365 Copilot AI Agents?
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analytics and Reporting
Autonomous Decision Making
Security and Privacy Compliance
Data Integration & Connectivity
Workflow Automation
Explainable AI (XAI)
Natural Language Processing
Context-Aware Decision Making
Adaptive Learning / Training
Real-Time Data Processing and Operations
Orchestration of Multi-System Workflows
Vendor Capability Ratings
Ease of Customization
Breadth of Features
Ease of Implementation
Vendor Support
Ease of Data Integration
Product Strategy and Rate of Improvement
Quality of Features
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Microsoft 365 Copilot AI Agents Reviews
Dhoni R.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: End User of Application
Submitted Aug 2025
It's like having a researcher on my team.
Likeliness to Recommend
What differentiates Microsoft 365 Copilot AI Agents from other similar products?
When i have to prepare for a new project, i used to spend days doing research. Now, i can just ask my agent to do it for me.
What is your favorite aspect of this product?
I love that i can ask it to "find all the documents on our sharepoint about our new marketing strategy and summarize them for me". It saves me an incredible amount of time.
What do you dislike most about this product?
The summaries are good, but they can sometimes miss the important details.
What recommendations would you give to someone considering this product?
If your job involves a lot of research, this is an amazing assistant.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Dimple G.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2025
It's all built on the microsoft graph.
Likeliness to Recommend
What differentiates Microsoft 365 Copilot AI Agents from other similar products?
The magic behind this is the microsoft graph, which is the database of all the relationships between people, content, and activity in microsoft 365.
What is your favorite aspect of this product?
I love that the agent can understand the context of my work. It knows who i work with, what projects i am on, and what documents are important to me. This makes it very smart.
What do you dislike most about this product?
It only knows about what is inside the microsoft world. It can't see my other apps.
What recommendations would you give to someone considering this product?
The power of the microsoft graph is what makes these agents so intelligent.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Cons
- Less Productive
Sandip D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2025
It has supercharged our team collaboration.
Likeliness to Recommend
What differentiates Microsoft 365 Copilot AI Agents from other similar products?
We use our team agent in microsoft teams to help us manage our projects. It keeps us all on the same page.
What is your favorite aspect of this product?
I love that i can just ask our agent "what are the next steps for project apollo?". It will read our project plan and our chats and give me a clear summary. It's our single source of truth.
What do you dislike most about this product?
It can sometimes get confused if our project documents are not well-organized.
What recommendations would you give to someone considering this product?
If your team lives in microsoft teams, these agents are a must-have.
Pros
- Efficient Service
- Effective Service
- Inspires Innovation
- Over Delivered
Cons
- Less Transparent