What is Mediafly?
Mediafly helps revenue operations professionals make better decisions by equipping them with actionable, real-time intelligence on sales and marketing KPIs. Businesses rely on the company’s solutions to forecast more accurately, better manage pipeline, tailor rep coaching based on individual performance, understand their marketing attribution, and conduct data-backed planning and analysis.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
97 Plan to Renew
9
Since last award
80 Satisfaction of Cost Relative to Value
6
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mediafly?
Pros
- Respectful
- Transparent
- Fair
- Client's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Call Analytics
Call Recording
Role-Based Access
Mobile Support
Dashboards and Reporting
Artificial Intelligence Engine
Application Integration
Manager Annotation and Feedback
Conversation Coaching
Pipeline Visibility
Audio Transcription
Vendor Capability Ratings
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Business Value Created
Ease of Implementation
Breadth of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Ease of Customization
Also Featured in...
Mediafly Reviews
Sizwe M.
- Role: Sales Marketing
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2022
I love giving reviews on best products
Likeliness to Recommend
What differentiates Mediafly from other similar products?
I've never used any of them before
What is your favorite aspect of this product?
Call monitoring and validation evaluation
What do you dislike most about this product?
Nothing just that we don't have access to it in Africa
What recommendations would you give to someone considering this product?
The best and easiest to use
Pros
- Helps Innovate
- Trustworthy
- Efficient Service
- Effective Service
Justin J.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
Love the product, simple and easy to use
Likeliness to Recommend
What differentiates Mediafly from other similar products?
Ease of use and intuitive features
What is your favorite aspect of this product?
Automated analysis
What do you dislike most about this product?
Nothing really, big fan
What recommendations would you give to someone considering this product?
spend the time setting it up and creating accurate preferences
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Pavan sreevatsav A.
- Role: Operations
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Jun 2022
Best conversation intelligence platform
Likeliness to Recommend
What differentiates Mediafly from other similar products?
In spite of the fact that it was simple to utilize, numerous times my calls would not record appropriately or would be misplaced some place which made it troublesome to track genuine comes about from my calls. calls that I had that were exceptionally great would regularly not be found and thus might not share with my directors
What is your favorite aspect of this product?
It effectively permits me to choose any call (inbound or outbound) that I made on any day to tune in, comment, evaluate and send to anybody interior or exterior of my company to survey. We utilize this on a every day premise to coach our group on phone methods. It makes our group feel way more comfortable than having administration tune in in on live calls as they dial
What do you dislike most about this product?
They are run by a con-man who swoops in and lectures Interior Deals methods from the 90s and charges a deliver. The stage possesses each call that's recorded through it so from time to time you'll fair get e-mail notices that a few arbitrary individual is tuning in to your call and roasting you before a swarm - no assent. The 'support team' is additionally super condescending and acts like they are the most excellent sales representatives on soil without understanding the contrast in value-based vs endeavor deals
What recommendations would you give to someone considering this product?
Awesome for call coaching. Coaches can deliver input nonconcurrently, which is awesome in the event that they have tons of individuals to donate input as well
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Efficient Service
Cons
- Less Productive
- Leverages Incumbent Status
