What is LogMeIn Central by GoTo?
Maintain Your IT Infrastructure from Anywhere with Powerful RMM software. Enable your employees to work from home instantly and keep your business secure with LogMeIn Central by GoTo.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
92 Plan to Renew
3
Since last award
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LogMeIn Central by GoTo?
Pros
- Enables Productivity
- Fair
- Reliable
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Anti Malware Signature Detection
Remote Control
Discovery
Endpoint Backup
Network Management
Remote NOC, SOC, Helpdesk Integration
Ransomware Recovery and Removal
Patch Management
Real User Monitoring
Mobile Device Management
Support for IoT Devices
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Quality of Features
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Ease of Customization
LogMeIn Central by GoTo Reviews
Vidhi A.
- Role: Consultant
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2025
Powerful Remote Management, But Needs Modern Featu
Likeliness to Recommend
What differentiates LogMeIn Central by GoTo from other similar products?
LogMeIn Central stands out for its reliable remote access, easy deployment, centralized device management, and strong automation for routine tasks.
What is your favorite aspect of this product?
My favorite aspect is the seamless and reliable remote access, which makes managing and troubleshooting devices incredibly efficient from anywhere.
What do you dislike most about this product?
The interface feels outdated, and it lacks some modern features like AI-driven insights, advanced reporting, and broader third-party integrations.
What recommendations would you give to someone considering this product?
If you need reliable remote access and centralized device management, it's a strong choice—just be aware of its limited modern features.
Pros
- Client's Interest First
- Security Protects
- Helps Innovate
- Continually Improving Product
SUMIT B.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
A Quick Overview of LogMeIn Central by GoTo
Likeliness to Recommend
What differentiates LogMeIn Central by GoTo from other similar products?
It Offers automation features like patch management, software deployment, and scripting.
What is your favorite aspect of this product?
It have User-friendly interface with easy navigation.
What do you dislike most about this product?
It's Pricing can be expensive, especially for small businesses.
What recommendations would you give to someone considering this product?
It's Ideal for IT teams, MSPs, and businesses managing multiple remote devices.
Pros
- Reliable
- Performance Enhancing
- Effective Service
- Respectful
Anurag R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
Reliable Device Management for IT Teams
Likeliness to Recommend
What differentiates LogMeIn Central by GoTo from other similar products?
LogMeIn Central has built-in features that automatically handle software updates, security patches, and maintenance tasks. This means that IT teams don’t have to manually go through every device and update it individually, saving a lot of time and effort. With these automatic updates, your devices will always have the latest software, which is important for keeping everything secure. Regular updates help fix security weaknesses that could be targeted by hackers, so your business’s devices are less likely to be at risk.
What is your favorite aspect of this product?
One of the best features for me is the ability to transfer files easily between devices during a remote session. It’s super simple to upload and download files, which makes it much easier to fix problems or offer support. You can quickly send documents or updates back and forth without needing to use extra tools like email or file-sharing apps. It’s all built into the system, saving time and hassle.
What do you dislike most about this product?
LogMeIn Central does have some automation features, but it’s missing more advanced options that other platforms might offer. For example, it doesn’t have things like automatic repairs or the ability to schedule tasks in a more detailed way. This means businesses with more complicated needs might find it a bit limited, and may need to do extra work manually or use other tools to get those features.
What recommendations would you give to someone considering this product?
LogMeIn Central can automatically handle some tasks, like updates and patches, which saves time. However, it doesn’t offer as much automation for more advanced tasks compared to other tools. If your business needs more automation for things like routine maintenance or fixing issues automatically, you might need to use additional tools alongside LogMeIn Central to get the job done.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
