Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Keeper Logo Award Winner Product Badge
Keeper Logo Award Winner Product Badge
Keeper Security

Keeper

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Keeper
8.9 /10

What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Keeper won the following awards in the Password Management category

Filter By

Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keeper.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Trustworthy

Feature Ratings

Average 85

Credential Management

89

Password Generator

87

Vault for Each User

87

Multi-Factor Authentication (MFA)

87

Work and Personal

87

Encryption and Decryption

86

Access From Multiple Devices

85

Team Management

84

Policy Engine and Enforcements

84

Dashboard

84

Single Sign-On (SSO)

83

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Quality of Features

83

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

82

Ease of IT Administration

81

Usability and Intuitiveness

81

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Keeper Reviews

Dwight H.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Great for a small nonprofit using many cloud apps

Likeliness to Recommend

9 /10

What differentiates Keeper from other similar products?

Ease of use!

What is your favorite aspect of this product?

Secure, strong passwords in one location!

What do you dislike most about this product?

Can be confusing using Keeper to change passwords - but so essential !!!!

What recommendations would you give to someone considering this product?

Patience - you will love it!!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Luke M.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2021

Fantastic highly recommend Keeper

Likeliness to Recommend

10 /10

What differentiates Keeper from other similar products?

Can link up with google Authenticator to make passwords even more secure

What is your favorite aspect of this product?

Easy storage for all password needs

What do you dislike most about this product?

No dislikes

What recommendations would you give to someone considering this product?

Worth a go to keep your passwords securely in one place

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Inspires Innovation

Tom C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2021

Easy way to store passwords!

Likeliness to Recommend

10 /10

What differentiates Keeper from other similar products?

The ability to us an offline mode differentiates this from other cloud based products. This is important due to the job role of working in data centres where there is often no internet access. The security is also great with MFA and complex passwords

What is your favorite aspect of this product?

The best part about using this product us the team management. You can easily share or hide access to private credentials. By crating separate teams it also saves a lot of administration meaning you don't have to enter individual users each time you want to share a password to another team.

What do you dislike most about this product?

The fact that the is no storage included in the base subscription is one of my dislikes of the product. It would be beneficial if at least 1GB of storage could be added so spreadsheets can be uploaded.

What recommendations would you give to someone considering this product?

I would recommend this product for both personal and business use. If your working as part of a business it is great for different teams to share credentials between each other. Also there are many ways to upload existing passwords outside of keeper meaning the initial setup is easy to do.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service

Most Popular Keeper Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171