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Keeper Logo
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Keeper Security

Keeper

Composite Score
7.7 /10
CX Score
7.8 /10
Category
Keeper
7.7 /10

What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details


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Awards & Recognition

Keeper won the following awards in the Privileged Access Management category

Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keeper.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

0% Negative
7% Neutral
93% Positive

Pros

  • Reliable
  • Generous Negotitation
  • Over Delivered
  • Security Protects

Feature Ratings

Average 83

Account Vaulting

88

Agentless and Clientless PAM

85

Privileged Account Discovery

84

Reporting and Dashboards

83

APP to APP Password Management

83

Privileged Remote Access

80

Compliance Reporting

80

Privileged Account Life Cycle Management

79

Third Party Integrations OOTB

79

CI/CD Automation (DevOps)

75

Session Recording

75

Vendor Capability Ratings

Average 81

Availability and Quality of Training

85

Ease of Data Integration

85

Ease of Implementation

84

Ease of IT Administration

83

Quality of Features

83

Business Value Created

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Breadth of Features

81

Vendor Support

75

Ease of Customization

73

Keeper Reviews

Martial B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

Very good quality of products

Likeliness to Recommend

9 /10

What differentiates Keeper from other similar products?

Reactivity et agility to build relation with partner

What is your favorite aspect of this product?

Security and simplicity

What do you dislike most about this product?

Data not store in french datacenter

What recommendations would you give to someone considering this product?

Compare to all competitors to see the avaibility of achieve of Keeper Products

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Logan F.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use, fantastic product, huge time save.

Likeliness to Recommend

10 /10

What differentiates Keeper from other similar products?

It's the total package and very affordable.

What is your favorite aspect of this product?

Ease of use, the time saved, and increased security across the company.

What do you dislike most about this product?

Nothing at all.

What recommendations would you give to someone considering this product?

Make sure you have a break glass account set up before you get everyone involved. An account that has a manual entered password that is not affected by SSO or MFA

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Penny J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Great solution for Government Contractors

Likeliness to Recommend

10 /10

What differentiates Keeper from other similar products?

CMMC APPROVED

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

What's not to like?

What recommendations would you give to someone considering this product?

Train your users. This is a great product!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Keeper Comparisons

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