Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Keeper Logo Award Winner Product Badge
Keeper Logo Award Winner Product Badge
Keeper Security

Keeper

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Keeper
8.9 /10

What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Keeper won the following awards in the Password Management category

Filter By

Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keeper.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Trustworthy

Feature Ratings

Average 85

Credential Management

89

Password Generator

87

Vault for Each User

87

Multi-Factor Authentication (MFA)

87

Work and Personal

87

Encryption and Decryption

86

Access From Multiple Devices

85

Team Management

84

Policy Engine and Enforcements

84

Dashboard

84

Single Sign-On (SSO)

83

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Quality of Features

83

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

82

Ease of IT Administration

81

Usability and Intuitiveness

81

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Keeper Reviews

Dena R.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A unified place to keep the password

Likeliness to Recommend

9 /10

What differentiates Keeper from other similar products?

It resolved all of the issues that we faced before using it. In Slack, the issue of users exchanging credentials is no longer an issue. I got rid of all the different places/files where passwords were kept. Keeper Password Manager is the sole password manager we now use in one spot. Passwords can be shared between departments without actually sharing the password.

What is your favorite aspect of this product?

Overall I personally had a great experience with Keeper. It is what I use for both work and personal passwords, and I've suggested it to a few coworkers. I also like the idea that it would generate a password for you that no one else will be able to guess. It is, without a doubt, the best password-protection tool available. We are no longer worried about remembering tough passwords and their security.

What do you dislike most about this product?

When Chrome or Keeper detects that the plugin is slowing down the page, it disables it. Their customer care is polite and attentive, and I've had no other glitches with the platform that have caused me to go back to their team to solve them once again. Some web extensions are unable to auto-fill passwords. You'll need to copy and paste the username and password into the required areas from time to time.

What recommendations would you give to someone considering this product?

It's secure, clean, and effective. Sharing passwords with people who need them and then canceling access to those passwords has helped to control what employees may access and reduce their liability. As a manager, having this level of control gives me peace of mind.

Pros

  • Efficient Service
  • Caring
  • Client Friendly Policies
  • Altruistic

Salmine H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Keeper is the best application.

Likeliness to Recommend

9 /10

What differentiates Keeper from other similar products?

As an end-user, the interface is extraordinarily easy to use and very intuitive from the start. The layout is great, it’s ‘s simple to compare side-by-side insurance plans and different enrollment data without having to open different browsers, etc to compare line items. I was ready to quickly move and navigate through the system and it doesn’t take any training.

What is your favorite aspect of this product?

Keeper has created all of our onboarding so seamless! We are ready to implement worker training, enroll in benefits, and examine payment data all in one place. Keeper is super easy to navigate yet and I love the clean interface. It’s super easy to use. I will access my paycheck stubs, insurance, and all the documents I signed after I accepted this job and far more. It extremely has it all in one place which makes it easy to access and maintain.

What do you dislike most about this product?

The drawback of getting hr only on a screen isn’t always being able to raise somebody for clarification. However recently you can simply ask Google. If there was a help page or links to info sites concerning advantages and language for those not familiar with taking all of these things into their own hands with a keeper, that might help.

What recommendations would you give to someone considering this product?

I’m ready to quickly check out my insurance whenever I want to speak to my doctor or dentist. I can log onto keeper on my mobile. Additionally, my W2 and different documents are simply accessible and downloadable as a PDF. Therefore I counsel this application to people who want it.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Olivia C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

With LastPass my privacy is guaranteed.

Likeliness to Recommend

9 /10

What differentiates Keeper from other similar products?

Keeper is an efficient, secure and reliable password manager. Unlike LastPass, it offers multiple forms of two-factor authentication to keep our privacy guaranteed. It offers a free plan with which you can try all the premium features for free for 30 days at no additional cost.

What is your favorite aspect of this product?

I like it because it is well designed, easy to use and rich in features. It helps me instantly save all my new login passwords, it's very easy to share login passwords with other users and edit sharing permissions, it offers secure messaging (KeeperChat) and support for 2FA apps like Google Authenticator.

What do you dislike most about this product?

I have no negative comments, my experience with Keeper has been transparent.

What recommendations would you give to someone considering this product?

Keeper is feature rich secure password manager.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Helps Innovate

Most Popular Keeper Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171