What is Keeper?
Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Keeper?
Pros
- Reliable
- Enables Productivity
- Security Protects
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Credential Management
Password Generator
Vault for Each User
Multi-Factor Authentication (MFA)
Work and Personal
Encryption and Decryption
Access From Multiple Devices
Team Management
Policy Engine and Enforcements
Dashboard
Single Sign-On (SSO)
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Keeper Reviews
Jonathan R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Rotating MFA code in a shared vault password...WOW
Likeliness to Recommend
What differentiates Keeper from other similar products?
I pay for LastPass Families for personal use. I was surprised and actually jealous of some of Keeper's features which LastPass takes an attempt at, but doesn't get right. Examples are 1) Passkeys and 2) the Rotating MFA code inside a shared vault password. The latter is very helpful for Service Accounts.
What is your favorite aspect of this product?
The Rotating MFA code inside a shared vault password. The latter is very helpful for Service Accounts.
What do you dislike most about this product?
YubiKey support is mediocre. There is a popup which asks for your YubiKey, but the dropdown box to not ask again for 30 days is greyed out. I have to press cancel --> try another method --> change dropdown box to 30 days --> type in 6-digit MFA code from my Authy app (as YubiKey is no longer an option).
What recommendations would you give to someone considering this product?
When we first signed up for Keeper Enterprise (2019) it was because LastPass Enterprise did not offer a SSO via Google SAML option. They offered SSO where *they* were the "gatekeeper" where we needed the vice versa. Initially their AD Cloud Sync was not ideal (a Windows box hosted in our GCP), but THE PRODUCT IS VERY GOOD NOW where AD Cloud Sync is actually in the Cloud ;P
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Efficient Service
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2024
Easy to use and deploy but autofill isn't the best
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Respectful
Cons
- Inhibits Innovation
- Slower Product Innovation
- Commodity Features
Jeremy C.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Oct 2024
Fantastic Title! Adds Security and Productivity!
Likeliness to Recommend
What differentiates Keeper from other similar products?
The Cross-platform functionality definitely sets them apart
What is your favorite aspect of this product?
The added "Personal Family Account" is one of the most talked about employee perks IT gets to offer.
What do you dislike most about this product?
Not all websites auto-fill perfectly. Some sites that use MFA will fail to auto-fill with the MFA code (e.g. Salesforce.com). Some sites have an addition PIN and Keeper does attempt to auto-fill those with the password. Placement of the Keeper Icon to assist with filling out a form may block a dropdown menu or a Next arrow making it difficult to complete some forms
What recommendations would you give to someone considering this product?
Benefits far outweigh any frustrations you may have but take advantage of any trial offered to ensure it fits in your use case. Though it has been a gamechanger for us by speeding up some processes and still increasing security, it may not be a fit for environment. The only regret you will have is not testing it out.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
