KeePass Customer Reviews 2025 | Password Management

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KeePass

Composite Score

7.6 /10

CX Score

8.3 /10

9 Reviews Write a Review

What is KeePass?

KeePass is a free open source password manager, which helps you to manage your passwords in a secure way. You can store all your passwords in one database, which is locked with a master key. So you only have to remember one single master key to unlock the whole database. Database files are encrypted using the best and most secure encryption algorithms currently known (AES-256, ChaCha20 and Twofish).

Company Details

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KeePass Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love KeePass?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 83

Team Management

Encryption and Decryption

Password Generator

AD/LDAP Sync

Credential Management

Vault for Each User

Multi-Factor Authentication (MFA)

Data Tracking and Audit Trail

Work and Personal

Single Sign-On (SSO)

Access From Multiple Devices

Vendor Capability Ratings

Average 76

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

KeePass Reviews

Shaun M.

Role: Consultant
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

Easy to use, simple to implement and works well.

Likeliness to Recommend

9 /10

What differentiates KeePass from other similar products?

Its intuitive nature and ability to integrate with plugins to extend its usefulness

What is your favorite aspect of this product?

It keeps passwords secure and safe

What do you dislike most about this product?

I have found nothing to disklike. The product does exactly what it says it does, without fuss or cause for concern.

What recommendations would you give to someone considering this product?

If you are a small organisation with a need to keep passwords secure and safe, while providing access to many staff members, KeePass is ideal.

Pros

Reliable
Performance Enhancing
Enables Productivity
Efficient Service

william m.

Role: Information Technology
Industry: Insurance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2023

best password safe there is , lot of feature

Likeliness to Recommend

10 /10

What differentiates KeePass from other similar products?

the auto-type feature , where you can enter some application without having to : A: remember the password B : having to type anything with the auto-type feature

What is your favorite aspect of this product?

the auto type feature ( as i mention ) is a time saver for some of the work i need to do ( connection to application , helping user remotly , or using my admin credentials ( that for me are different everyday )

What do you dislike most about this product?

at the moment there is nothing i really dislike about the product , maybe the fact that you need to be careful where you save your database because if it is local and you change password you will loose it

What recommendations would you give to someone considering this product?

to try it , and enjoy it and take time to look in some of the feature the application give as some of them can save time and make it job easier

Pros

Reliable
Performance Enhancing
Enables Productivity
Inspires Innovation

Shaun M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2025

Basic Credential Management

Likeliness to Recommend

7 /10

What differentiates KeePass from other similar products?

Basic Credential Management - Sufficient for Small teams. Disappointing lack of web and mobile applications, also no SSO.

What is your favorite aspect of this product?

It just works!

What do you dislike most about this product?

No web app or mobile app (should be standard IMO)

What recommendations would you give to someone considering this product?

Not much use if you need browser integration or a mobile app (IMO)

Pros

Reliable
Performance Enhancing
Enables Productivity
Security Protects

Latest Research

KeePass

What is KeePass?

Company Details

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KeePass Ratings

87 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love KeePass?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Management Create and manage team members. Items can be shared across team members.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Password Generator Software includes the ability for users to generate strong passwords.

AD/LDAP Sync Groups and users can be synced with Active Directory or LDAP

Credential Management Software provides credential management and retrieval functionality.

Vault for Each User Each user has access to their own password vault.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Data Tracking and Audit Trail In addition to reporting, the ability to provide audit trail on data and details tracked.​

Work and Personal Offers the ability for users to leverage some or all software features for personal use.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Access From Multiple Devices Software can be accessed from multiple devices. Ideally this access will be possible regardless of the operating system used.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

KeePass Reviews

Shaun M.

Easy to use, simple to implement and works well.

Likeliness to Recommend

Pros

william m.

best password safe there is , lot of feature

Likeliness to Recommend

Pros

Shaun M.

Basic Credential Management

Likeliness to Recommend

Pros

Title

Feature Ratings

Team Management

Encryption and Decryption

Password Generator

AD/LDAP Sync

Credential Management

Vault for Each User

Multi-Factor Authentication (MFA)

Data Tracking and Audit Trail

Work and Personal

Single Sign-On (SSO)

Access From Multiple Devices

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support