KeePass Customer Reviews 2025 | Password Management

This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)

KeePass

Composite Score

7.6 /10

CX Score

8.3 /10

9 Reviews Write a Review

What is KeePass?

KeePass is a free open source password manager, which helps you to manage your passwords in a secure way. You can store all your passwords in one database, which is locked with a master key. So you only have to remember one single master key to unlock the whole database. Database files are encrypted using the best and most secure encryption algorithms currently known (AES-256, ChaCha20 and Twofish).

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

KeePass Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love KeePass?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 83

Team Management

Encryption and Decryption

Password Generator

AD/LDAP Sync

Credential Management

Vault for Each User

Multi-Factor Authentication (MFA)

Data Tracking and Audit Trail

Work and Personal

Single Sign-On (SSO)

Access From Multiple Devices

Vendor Capability Ratings

Average 76

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

KeePass Reviews

jones m.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2025

very much ease of use and easy implementation

Likeliness to Recommend

10 /10

What differentiates KeePass from other similar products?

KeePass stands out from other password managers due to its security model, flexibility, and control over password storage.

What is your favorite aspect of this product?

My favorite aspect of KeePass is its security and full user control.

What do you dislike most about this product?

The biggest drawback of KeePass is its outdated user interface

What recommendations would you give to someone considering this product?

KeePassXC is a popular alternative with built-in browser integration and better cross-platform support.

Pros

Helps Innovate
Continually Improving Product
Respectful
Client's Interest First

Anjola O.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Good product. Easy to use

Likeliness to Recommend

9 /10

What differentiates KeePass from other similar products?

Its ability to integrate multiple functionalities.

What is your favorite aspect of this product?

Its flexibility

What do you dislike most about this product?

Platform limitations

What recommendations would you give to someone considering this product?

Amazing product. Highly recommend

Pros

Reliable
Enables Productivity
Efficient Service
Effective Service

Thomas B S.

Role: Information Technology
Industry: Transportation
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Great tool to keep your passwords safe/accessible

Likeliness to Recommend

10 /10

What differentiates KeePass from other similar products?

Being an opensource solution makes this product available for code scrutiny & allows a higher level of trust for those companies that require audits of their security software.

What is your favorite aspect of this product?

Ease of use & ability to share the database with co-workers where that makes sense.

What do you dislike most about this product?

2FA OTP accessibility & visibility.

What recommendations would you give to someone considering this product?

If you're not using a password vault today, this is the one you want to implement.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

KeePass

What is KeePass?

Company Details

Need Assistance?

KeePass Ratings

87 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love KeePass?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Management Create and manage team members. Items can be shared across team members.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Password Generator Software includes the ability for users to generate strong passwords.

AD/LDAP Sync Groups and users can be synced with Active Directory or LDAP

Credential Management Software provides credential management and retrieval functionality.

Vault for Each User Each user has access to their own password vault.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Data Tracking and Audit Trail In addition to reporting, the ability to provide audit trail on data and details tracked.​

Work and Personal Offers the ability for users to leverage some or all software features for personal use.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Access From Multiple Devices Software can be accessed from multiple devices. Ideally this access will be possible regardless of the operating system used.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

KeePass Reviews

jones m.

very much ease of use and easy implementation

Likeliness to Recommend

Pros

Anjola O.

Good product. Easy to use

Likeliness to Recommend

Pros

Thomas B S.

Great tool to keep your passwords safe/accessible

Likeliness to Recommend

Pros

Title

Feature Ratings

Team Management

Encryption and Decryption

Password Generator

AD/LDAP Sync

Credential Management

Vault for Each User

Multi-Factor Authentication (MFA)

Data Tracking and Audit Trail

Work and Personal

Single Sign-On (SSO)

Access From Multiple Devices

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support