
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Hierarchical Task Management
Document Management
Reporting
Resource Management
Time & Expense Tracking
Quote to Project Conversion
Email Synchronization & Tracking
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews

Mike J.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted May 2022
Robust platform for project management
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is remarkable in that it permits us to visualize the breadth of essential components or product deployments throughout groups. It might potentially be modified upwards or decreased in the near future as required. It was also incredibly adaptable, which became a bonus for us.
What is your favorite aspect of this product?
Jira appeals to us in every way. To begin with, We prefer Jira since it is programmer-friendly, simple to operate, and permits several employees to engage in identical jobs simultaneously. Furthermore, our former framework made it impossible to establish which passes were connected, whereas Jira offers a number of alternatives for linking duplicate passes.
What do you dislike most about this product?
There may be a few small problems in utilities that might be fixed with minimal exertion. In the online edition, just the fewest basic extensions and personalization features are offered. Without using the Interfaces, we won't be able to probe into its internal dynamics and design our own.
What recommendations would you give to someone considering this product?
If you're concerned regarding the operation's timeliness or safety, believe me, Jira is indeed the best approach to get rid of any concerns. Jira proved to be much less-expense and far more suitable for our needs. Jira is the finest project management framework in the current era. Jira's benefits outweigh its limitations without a doubt.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Nicole M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
"A fantastic management tool"
Likeliness to Recommend
What differentiates Jira from other similar products?
perhaps the ease of use of the program is one of the differences.
What is your favorite aspect of this product?
Jira is a huge and adaptable application that can manage practically any project - software or not. Despite its size, it is easy to use and has several attractive ready-to-use themes for smaller teams. I think it's wonderful that it can evolve into a corporate platform. Their key strength is scalability. Jira also has a big marketplace of plugins that may enhance its capabilities and tailor it to any organization or project. It also has a low cost for smaller teams.
What do you dislike most about this product?
Considering the tool's size, some essential functionality is missing. For example, organizing a sprint, measuring capacity, or transferring or altering problems might be challenging and need plugins from their marketplace (with their own pricing). Some sophisticated features (such workflows) are tricky and need a lot of study. They charge exorbitantly after the first layer (for startups). Adding an 11th team member raises it from $10 to $1000. As a result, we shall no longer utilize the program after that date.
What recommendations would you give to someone considering this product?
It will take some time to model your company, but once done, this is the finest tool to manage your tasks and keep track of everything. Don't be fooled by rivals who say Jira is difficult to use; it is easily customizable so you may eliminate features you don't need. However, it may be configured to be a powerful data source, allowing you to better manage your staff.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features

Yesenia M.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted May 2022
Easy to use
Likeliness to Recommend
What differentiates Jira from other similar products?
The colaborate festures
What is your favorite aspect of this product?
Everything. The boards, the estructure
What do you dislike most about this product?
Nothing, I use it’s features in a very good form
What recommendations would you give to someone considering this product?
You need to have the knowledge in scrum an f projec
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features