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IdeaScale

IdeaScale

Composite Score
8.4 /10
CX Score
8.8 /10
Category
IdeaScale
8.4 /10

What is IdeaScale?

IdeaScale is an innovation management solution that links organizations to people with ideas. Those ideas can change the world – not just your business. Find ideas to aid in digital transformation, to face the age of automation, to fight climate change, inequality and beyond. Connect to the ideas that matter and start co-creating the future.

Company Details


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IdeaScale Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IdeaScale?

0% Negative
7% Neutral
93% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Workflow Capabilities​

92

Multi Tenancy

92

Communication Manager

90

Artificial Intelligence and Natural Language Processing

90

Collaboration Channels

88

Ideation

88

Application Integration

87

Analytics and Reporting

85

Polls & Voting

83

Implementation Management

83

Idea Ranking & Evaluation

81

Vendor Capability Ratings

Average 85

Business Value Created

91

Vendor Support

91

Ease of Customization

88

Ease of IT Administration

88

Ease of Implementation

87

Ease of Data Integration

85

Usability and Intuitiveness

81

Availability and Quality of Training

81

Quality of Features

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

IdeaScale Reviews

Rakshit S.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Driving Collaborative Innovation for Designs

Likeliness to Recommend

10 /10

What differentiates IdeaScale from other similar products?

It focus on structured innovation and idea management. IdeaScale is specifically designed to gather, organize and prioritize ideas from multiple sources. It helps in product design, where there is need for evaluation and future development.

What is your favorite aspect of this product?

My favourite aspect of this product is its crowdsourcing and voting feature. It allows me to put forward concepts. It helps in identifying the design solutions have practical value, speeding up the process of turning concepts into prototypes.

What do you dislike most about this product?

The major drawback is that it is generalized for engineering specific needs. It lacks in built-in integrations with design tools like CAD or PLM systems.

What recommendations would you give to someone considering this product?

I would recommend it for design teams and organization where there is a encouragement for innovation and structured brainstorming across department.

Pros

  • Inspires Innovation
  • Caring
  • Client Friendly Policies
  • Acts with Integrity

Tribhuvan S.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Structured streamline idea

Likeliness to Recommend

10 /10

What differentiates IdeaScale from other similar products?

Its structured innovation lifecycle and systematic workflows management. Unlike casual feedback tools that just collect suggestions, Idea scale enables organization to define custom stages, making it the process measurable ,auditable and engineer ready.

What is your favorite aspect of this product?

Its ability to filter high quality feasible ideas using evolution criteria like cost, impact and effort . Idea vetting using scoring matrices or decision panels, which helps prioritize what's realistic given technical constraints.

What do you dislike most about this product?

Limited technical depth during submission, workflows logic is not scriptable and UI customizations are minimal.

What recommendations would you give to someone considering this product?

I will suggest to setup custom idea evaluation stages to access technical feasibility. Secondly product is quite good , but cross functional reviews are highly encouraged.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Saves Time

Prashant U.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Innovation management and process Integrity

Likeliness to Recommend

10 /10

What differentiates IdeaScale from other similar products?

It distinguishes itself from other similar platforms through its disciplined workflows, role-specific moderation permissions and clear visibility into each phase of the innovation pipelines. In contrast to the throw a suggestion in-a-box mentality or rudimentary survey tools, it orchestrates every step for concept capture through evolution and eventual closure , ensuring we can examine system performance upholds process rigor and assign clear accountability.

What is your favorite aspect of this product?

I appreciate its ability to configure custom workflows stages whether we are label them ideation, triage or deployment and dictate who can progress ideas from one phase to the next.

What do you dislike most about this product?

connectors to external platforms such as Jira, slack or pipeline orchestration tools could use a polish, the integration tends to feel like a reluctant hand off rather than a fluid link.

What recommendations would you give to someone considering this product?

I would highly recommend it , but considering pricing on the other side, we must analyze our team strength and the usage and it is quite challenging for small firm to implement as a big amount is associated with it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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