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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
7% Neutral
91% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Fair
  • Reliable

Feature Ratings

Average 83

Lead Management

86

Collaboration

86

Sales Management

85

Activity and Workflow Management

84

Account and Contact Management

84

Marketing Management

83

Customer Service Management

83

Analytics and Reporting

82

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

76

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

83

Ease of Implementation

83

Ease of IT Administration

83

Availability and Quality of Training

83

Business Value Created

83

Ease of Data Integration

83

Breadth of Features

82

Quality of Features

82

Ease of Customization

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

HubSpot Sales Hub Reviews

Jeniffer L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Highly-Flexible Sales Collaboration Tool.

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

The ability offered by HubSpot Sales Hub for easy project workflow management, marketing content management and also excellent functions for the sales management.

What is your favorite aspect of this product?

The reports preparation through this platform and also excellent ability to gather marketing insights from various marketing platforms is effective.

What do you dislike most about this product?

There is no issues to report about the usability of the marketing solution and even for the new users getting easy is faster and very reliable training guidance provided.

What recommendations would you give to someone considering this product?

HubSpot Sales Hub provides multiple marketing solutions like the easy lead management, team collaboration ability is amazing and the sales process monitoring with the tool is productive.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Katebah A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Good starting product for small team

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

Hubspot Sales Hub while limited in many ways compared to other tools is a great starting point for small teams. You are able to follow the process of a deal and all the necessary steps included from quote building to contract execution.

What is your favorite aspect of this product?

I appreciate the opportunity to upgrade to different types of services from marketing to services to operations. The upgrades are all on the same platform so you do not have to deal with completely new platforms to go back and forth between.

What do you dislike most about this product?

It can be limited if you already have experience with other platforms such as salesforce which is very extensive in comparison. For teams smaller than 8 I highly suggest using this product.

What recommendations would you give to someone considering this product?

I would highly recommend taking advantage of all the documentation in place to utilize all aspects of the platform and they have a great onboarding program where you have several sessions with your own consultant.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Effective Service

Dani J.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Easy to use

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

the easy of analytics and report building

What is your favorite aspect of this product?

Analytics are so easy to use

What do you dislike most about this product?

less connections than SF

What recommendations would you give to someone considering this product?

great second platform if you have SF

Pros

  • Helps Innovate
  • Efficient Service
  • Altruistic
  • Continually Improving Product

Cons

  • Less Friendly Negotiation

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