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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details


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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
7% Neutral
91% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Fair
  • Reliable

Feature Ratings

Average 83

Lead Management

86

Collaboration

86

Sales Management

85

Activity and Workflow Management

84

Account and Contact Management

84

Marketing Management

83

Customer Service Management

83

Analytics and Reporting

82

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

76

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

83

Ease of Implementation

83

Ease of IT Administration

83

Availability and Quality of Training

83

Business Value Created

83

Ease of Data Integration

83

Breadth of Features

82

Quality of Features

82

Ease of Customization

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

HubSpot Sales Hub Reviews

Connor T.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Pricey, but a truly elite product in the CRM space

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Quality, support

What is your favorite aspect of this product?

Simplicity and customizability

What do you dislike most about this product?

The back end can be confusing to navigate at times

What recommendations would you give to someone considering this product?

Study the training first, it can help you get up to speed quickly

Pros

  • Fair
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Leila H.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Reliable and effective tool for communication

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Keeping track of everything in Excel became overwhelming. I switched to HubSpot because of this. HubSpot was the ideal fit for our company, allowing us to benefit from a full-featured CRM system at a moderate cost. It was the most effective tool for corporate growth and critical thinking.

What is your favorite aspect of this product?

My organization was able to use Hubspot to design new sales funnels, increase communication, and determine the best approach to communicate with our clients. It provides us with a wealth of information, not only about potential clients but also about our own internal procedures. Hubspot's most useful features are its lead management and ticketing system.

What do you dislike most about this product?

The number of contacts we have determines how many emails we can send. If we deliver a lot of them per month, we'll need to double our contact list only to send additional marketing campaigns.

What recommendations would you give to someone considering this product?

What I enjoy best is that we can get started quickly (and at a reduced cost) and get everything we need when it comes to CRM. However, the instrument has the power to evolve with us as we do. I encourage this tool to everybody who went to work to start their organization's success.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Jami A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Awesome CRM Tool !

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Marketing Ads Feature and Reporting

What is your favorite aspect of this product?

Hubspot Colour Plate and UI

What do you dislike most about this product?

not much and pricing

What recommendations would you give to someone considering this product?

the company who 're looking for simple CRM , HubSpot is the right choice

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

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