What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Collaboration
Sales Management
Activity and Workflow Management
Account and Contact Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Sales Engagement Platforms
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Appointment Scheduling
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Lead Management
Translation missing: en.product_page.ratings.score 9.0
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Customer Intelligence
Translation missing: en.product_page.ratings.score 8.9
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Sales Analytics
Translation missing: en.product_page.ratings.score 8.9
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.8
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Customer Relationship Management - Enterprise
Translation missing: en.product_page.ratings.score 8.4
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HubSpot Sales Hub Reviews
Kateryna K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Great CRM for startups and mid-sized orgs
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It's much more user-friendly and intuitive for me than some other similar products (like Salesforce). I appreciate it's learning hub and the way it's structured (that's important for me as a junior specialist). Also, numerous integrations with other products like Gmail and Apollo make my life so much easier.
What is your favorite aspect of this product?
The all-in-one sales management system that helps keep records and share them with the team.
What do you dislike most about this product?
Sometimes the tracking of lead activities (like open rate) is inaccurate.
What recommendations would you give to someone considering this product?
Show the tool to your team to make sure that people understand how they're going to collaborate in the hub. Otherwise, it won't be used efficiently.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Overall Satisfied but not life-changing
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
James L.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
Solid Lead Management
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Hubspot is a great lead management tool, and allows me to create a workflow that leads to success. My only criticism is that sometimes it can feel clunky.
What is your favorite aspect of this product?
I love how well it integrates with other sales tools that I use. For example I use aircall as well, and all the calls I make are available in Hubspot for a second listen.
What do you dislike most about this product?
The user interface can feel clunky at times. For example sometimes I feel there is a lot of clicks to get to the feature I want.
What recommendations would you give to someone considering this product?
Take time to learn what every feature does and how it integrates with whatever tech stack your using.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
