What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Collaboration
Sales Management
Activity and Workflow Management
Account and Contact Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Sales Engagement Platforms
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Appointment Scheduling
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Lead Management
Translation missing: en.product_page.ratings.score 9.0
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Customer Intelligence
Translation missing: en.product_page.ratings.score 8.9
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Sales Analytics
Translation missing: en.product_page.ratings.score 8.9
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.8
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Customer Relationship Management - Enterprise
Translation missing: en.product_page.ratings.score 8.4
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HubSpot Sales Hub Reviews
Shannon C.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Jan 2023
Easy to use, but pricey if you want all features
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It is easy to integrate contacts and data into HubSpot.
What is your favorite aspect of this product?
The amount of training on how to use the product is wonderful.
What do you dislike most about this product?
The customer support.
What recommendations would you give to someone considering this product?
The most basic package isn't worth much at all. In order to have all of the necessary capabilities for a business, you will need to get the most expensive package. The customer support is lacking quite a bit and the product crashes from time to time.
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Saves Time
Cons
- Less Reliable
- Less Productive
- Vendor's Interest First
Jakob M.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: Vendor Management and Renewal
Submitted Jan 2023
A great CRM for most businesses.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Integration with other software rends to be a bit easier than other platforms.
What is your favorite aspect of this product?
It's very easy to manage our contacts and leads
What do you dislike most about this product?
Some of the more "useful" features it touts leave a bit to be desired.
What recommendations would you give to someone considering this product?
Understand that HubSpot is a great CRM for most cases. There are just some features that aren't as fully fleshed out as they should be.
Pros
- Performance Enhancing
- Saves Time
- Transparent
- Includes Product Enhancements
Greg R.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Jan 2023
It gets the job done, but I’d like to see more wow
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot has a very convenient mobile app and has a really cool grid view for tracking clients.
What is your favorite aspect of this product?
I really like the grid view for seeing the people I’m working on and working with.
What do you dislike most about this product?
HubSpot can be a little bit limited in its features around communication and analytics
What recommendations would you give to someone considering this product?
I’d recommend trying the full version to see how it fits your needs.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Less Generous
- Under Delivered
- Inhibits Innovation
