
What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Collaboration
Sales Management
Activity and Workflow Management
Account and Contact Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Sales Engagement Platforms
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Appointment Scheduling
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Lead Management
Translation missing: en.product_page.ratings.score 9.0
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Customer Intelligence
Translation missing: en.product_page.ratings.score 8.9
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Sales Analytics
Translation missing: en.product_page.ratings.score 8.9
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.8
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Customer Relationship Management - Enterprise
Translation missing: en.product_page.ratings.score 8.4
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HubSpot Sales Hub Reviews

Rashmi j.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2023
The best CRM I have ever used, it's user friendly.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Hubspot is one stop CRM which is very user-friendly and I believe this is the best CRM to track opportunities and business development. If you are using Hubspot you not need to buy additional tools or software for marketing and that's differentiated from other platform.
What is your favorite aspect of this product?
My favorite aspect about this product is it is very user-friendly and integration with other tool is seamless.
What do you dislike most about this product?
Not as such
What recommendations would you give to someone considering this product?
If you want to streamline your sales development process , customer onboarding process , you want to track the sales team productivity without any single thought you should opt for Hubspot.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity

Andrew B.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: End User of Application
Submitted Jan 2023
Great product to help grow your business!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
We found that the report and marketing side of Hubspot was superior to other competitors.
What is your favorite aspect of this product?
Reporting and management of leads through the pipeline to a sale.
What do you dislike most about this product?
Lacks some features for organizing contacts.
What recommendations would you give to someone considering this product?
I would highly recommend Hubspot to help grow your business. It is worth the money.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Under Delivered
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2023
Powerful Sales mgmt tool but pricey over time
Likeliness to Recommend
Pros
- Enables Productivity
- Caring
- Respectful
- Security Protects
Cons
- Under Delivered
- Less Transparent
- Charges for Enhancements