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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
7% Neutral
91% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Fair
  • Reliable

Feature Ratings

Average 83

Lead Management

86

Collaboration

86

Sales Management

85

Activity and Workflow Management

84

Account and Contact Management

84

Marketing Management

83

Customer Service Management

83

Analytics and Reporting

82

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

76

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

83

Ease of Implementation

83

Ease of IT Administration

83

Availability and Quality of Training

83

Business Value Created

83

Ease of Data Integration

83

Breadth of Features

82

Quality of Features

82

Ease of Customization

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

HubSpot Sales Hub Reviews

Lorenzoロレンツォ M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Tool for tracking and report leads

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot maintains order and provides solutions that lessen mistakes and wasted time. Its CRM is likewise simple to utilize. It's also wonderful that people may personalize and immerse themselves in their experiences. Our team developed consistent templates for our emails and landing sites, which freed up more time for us to concentrate on creating and disseminating content.

What is your favorite aspect of this product?

We'll be able to expand our database, increase sales, and make strategic business decisions with the support of Hubspot integration, lead creation, and data reporting. After using the program for a while, I'm impressed with the improvements. Our blog is hosted, form submissions are handled by automated marketing emails, and I frequently use Hubspot Academy. Not only to handle sales but also to comprehend the software better.

What do you dislike most about this product?

Among the teams at work are account managers, marketing teams, digital coordinators, and development teams. The calling feature is challenging. Although there could be a number of reasons, the audio quality occasionally makes me feel let down. Tasks take a while to produce and are occasionally only produced automatically, so I have to construct them by hand.

What recommendations would you give to someone considering this product?

HubSpot is a strong but user-friendly piece of technology. In one sense, it can be used effectively by beginners. It offers powerful and valuable features for specialists. The simplicity of usage is HubSpot's best feature. It has unique filters that provide us additional insight into our sales process and stale Deals, and it is simple to configure and simple to make reports.1

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Akshay M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Very User-Friendly Product.

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Ease of use. The UI/UX. User Permissions Cost-efficient. Offers provided.

What is your favorite aspect of this product?

Ease of Use is one of the best aspects of using HubSpot. In general it is a great tool and it will certainly help you in streamlining your sales process.

What do you dislike most about this product?

An independent dialler for calling prospects is missing.

What recommendations would you give to someone considering this product?

Do your groundwork, use the trial to the fullest, and then make an informed decision based on various data collected by you and your team..

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Respectful

Luis R.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Good product, specially for small business

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Simple and inexpensive compared with others in the same segment

What is your favorite aspect of this product?

Intuitive usage, quick adoption

What do you dislike most about this product?

Difficulties to export certain data structures when migrating or syncing to other systems

What recommendations would you give to someone considering this product?

Test the trial version, consider it specially for small or medium business

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Inspires Innovation

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