What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Collaboration
Sales Management
Activity and Workflow Management
Account and Contact Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Sales Engagement Platforms
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Appointment Scheduling
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Lead Management
Translation missing: en.product_page.ratings.score 9.0
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Customer Intelligence
Translation missing: en.product_page.ratings.score 8.9
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Sales Analytics
Translation missing: en.product_page.ratings.score 8.9
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.8
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Customer Relationship Management - Enterprise
Translation missing: en.product_page.ratings.score 8.4
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HubSpot Sales Hub Reviews
Brett L.
- Role: C-Level
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2023
I love and have used Hubspot for many years now.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
I find that it has "more" than some of the other solutions out there. It is not the cheapest on the market, but to me it is the best.
What is your favorite aspect of this product?
I love how my emails auto-magically are recorded in the customer contact profile so every engagement is available to me in a neat, clean and chronological timeline
What do you dislike most about this product?
That it doesn't support many Apple features and there is no indication of them doing so.
What recommendations would you give to someone considering this product?
If you looking for a stable, all-rounder for managing your customer relationships - Hubspot is the way to go.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Effective Service
Farhan K.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Apr 2023
A one-stop Solution
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
1. Friendly user interface. 2. Training and Collaboration 3. Cost Effectiveness 4. Productive workflows 5. Offering relevant free courses
What is your favorite aspect of this product?
To create and automate user journeys as well as sales pipelines.
What do you dislike most about this product?
Nothing much but there should be more customizable options.
What recommendations would you give to someone considering this product?
If you are an IT professional or work for any business tier, this product will definitely get your desired tasks done effectively and productively.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Kelly O.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Apr 2023
Hubspot does not disappoint in organizing my day.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot has a diverse set of features rolled into one platform which saves me time and money when engaging with my clients. I can pick and choose with workflows to help me manage my day to day activities and I rest assured that it will get done without having to babysit the automation.
What is your favorite aspect of this product?
In particular the HubSpot Sales system lets me manage my clients as an individual as well as a group. The search engine is very powerful and the customizable options lets me tailor the platform to meet my business needs.
What do you dislike most about this product?
HubSpot can be costly, but when you compare that to how many packages you have to use to replace the features in HubSpot, it is worth the extra cost in simplicity alone. Additionally, HubSpot is a robust platform with many features and benefits, so many that it can be overwhelming and daunting for a new beginner or a solo-preneur.
What recommendations would you give to someone considering this product?
My recommendation is to try it out. Hubspot has a Try Before You Buy feature that let's you use the most common features to see how it operates within your business operations. Plus, you can start slowly and integrate the software into your organization before you commit to a contract.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
