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What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
7% Neutral
91% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Fair
  • Reliable

Feature Ratings

Average 83

Lead Management

86

Collaboration

86

Sales Management

85

Activity and Workflow Management

84

Account and Contact Management

84

Marketing Management

83

Customer Service Management

83

Analytics and Reporting

82

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

76

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

83

Ease of Implementation

83

Ease of IT Administration

83

Availability and Quality of Training

83

Business Value Created

83

Ease of Data Integration

83

Breadth of Features

82

Quality of Features

82

Ease of Customization

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

HubSpot Sales Hub Reviews

Liam C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Dec 2023

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Easy to use- very direct.

What is your favorite aspect of this product?

So easy for following steps in sales.

What do you dislike most about this product?

I do not dislike anything.

What recommendations would you give to someone considering this product?

If you want an easy and efficient way of working this is a no brainer!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Drew M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

This makes my day-to-day much easier

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

It's easy to use

What is your favorite aspect of this product?

Doesn't take long to figure out

What do you dislike most about this product?

Reporting sometimes glitches on me

What recommendations would you give to someone considering this product?

Try it out!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Joel B.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Great product, improved internal communication

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot has had a tremendous impact on internal communication,

What is your favorite aspect of this product?

Internal communication is vastly improved, All data is stored and available for the organization to reference.

What do you dislike most about this product?

If there is an outage sometimes data uploaded is not saved.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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