
What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Collaboration
Sales Management
Activity and Workflow Management
Account and Contact Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Sales Engagement Platforms
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Appointment Scheduling
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Lead Management
Translation missing: en.product_page.ratings.score 9.0
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Customer Intelligence
Translation missing: en.product_page.ratings.score 8.9
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Sales Analytics
Translation missing: en.product_page.ratings.score 8.9
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.8
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Customer Relationship Management - Enterprise
Translation missing: en.product_page.ratings.score 8.4
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HubSpot Sales Hub Reviews

Sarah G.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Oct 2024
Excellent CRM Solution for starters!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Its user-friendly interface and seamless integration with third-party applications make it an adaptable and efficient tool when I am managing various business processes. I also enjoy the free CRM with access to core features, making it accessible for smaller businesses while providing scalable options as our teams grow.
What is your favorite aspect of this product?
It is very easy for me to build and manage email campaigns, nurture leads, and automate workflows all in one place, which helps me streamline marketing efforts and improve lead conversion rates.
What do you dislike most about this product?
The Email Campaign Templates are so basic.
What recommendations would you give to someone considering this product?
It's quite simple, ensure you’re getting the most out of its automation tools and integrations.
Pros
- Unique Features
- Effective Service
- Respectful
- Client Friendly Policies

Yoel B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2024
Great UX, all relevant features, scalable
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Clean UX, Easy customization
What is your favorite aspect of this product?
Outlook addon, templates, document tracking, sequences
What do you dislike most about this product?
A bit hard to keep the strategic focus
What recommendations would you give to someone considering this product?
Easy to get going, just try it out, if it works for you.
Pros
- Enables Productivity
- Unique Features
- Inspires Innovation
- Helps Innovate

Igor M.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Apr 2024
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing